Service Manager

P3 Charity; Wolverhampton; On-site; GBP 34,000 - 38,000; Full time

Job summary

P3 Charity seeks a dedicated Service Manager for its supported accommodation services for individuals experiencing homelessness. In this role, you will effectively lead a team, ensure the delivery of trauma-informed support, and collaborate with external partners. This is an opportunity to drive positive change and make a significant impact in the lives of vulnerable individuals while enjoying a supportive work environment.

Benefits

Ongoing training and development opportunities

Competitive salary and benefits package

Supportive and inclusive work environment

Qualifications

• Experience managing homelessness or supported housing services.
• Strong leadership skills and ability to inspire a team.
• In-depth understanding of trauma-informed and person-centred support.

Responsibilities

• Oversee the day-to-day running of Complex Needs and Emergency Accommodation services.
• Lead and develop a team of support workers to provide high-quality support.
• Work in partnership with external agencies for service access and performance monitoring.

Skills

Leadership

Communication

Partnership Building

Trauma-informed Support

Risk Management

Job description

Location Wolverhampton Work Base Office based with regular travel Salary £34,125.00 to £37,225.50 per annum plus £150 per month car allowance Hours per week 37.5 hours per week Shift Pattern Monday to Friday, 9:00am to 5:00pm Application Deadline Friday, June 20, 2025 11:45 PM Job Profile Job Profile document

The Role

If you would like to arrange an informal meeting or have a discussion regarding the role, please contactTanyaon07793588105.

We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending.

As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongsidereceive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.

We arelooking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.

This is a rewarding role that offers the chance to make a real difference in people’s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you.

To upload your CV to this role, click Apply Now.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Clickhere to read our Carbon Reduction Plan.

In partnership withTreeapp , for every new employee, we plant a tree at one of their planting sites worldwide.