Service Manager

Voyage Care; West Midlands; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Stream pay up to 40%

Blue Light Card discounts

24/7 doctor line

Cash plans for colleagues

Enhanced retirement leave

Job summary

Voyage Care is seeking a Registered Service Manager to lead our residential service in Leicestershire. You will drive person-centred care, work with local authorities and healthcare professionals, and support a stable team to achieve outstanding regulatory compliance.

You will manage day-to-day operations, develop care plans, recruit and supervise staff, conduct audits, and ensure regulatory and contractual requirements are met.

Qualifications

• Previous experience as a CQC registered manager or in a care management role.
• Willing to undertake CQC registration and hold a Level 5 in Health & Social Care.
• Experience with autism, acquired brain injury, complex mental health needs, or challenging behaviours.

Responsibilities

• Manage day-to-day running of the service(s) and lead a dynamic team.
• Develop and implement person-centred support plans and complete needs assessments.
• Recruit, induct, supervise and appraise colleagues; conduct medication competencies and audits.
• Attend multi-disciplinary meetings, produce quarterly audits and reports.
• Ensure regulatory, contractual, and policy compliance including notifications and P&L management.

Job description

Registered Service Manager - Leicestershire £35,000

Whether you are an experienced Manager or a Deputy Manager aspiring for advancement, this role offers an incredible chance to impact lives positively. Opportunity for an existing Manager or Deputy Manager seeking Progression or Development! Join our team at Voyage Care. This service is a welcoming and friendly environment with a stable dynamic team. We are Looking for a manager who can lead on person centred care values and achieve the objectives of outstanding regulatory requirements. Perfect for managers looking to grow, our role provides a supportive team and abundant development prospects. Are you passionate about empowering colleagues to deliver exceptional care?

Join Voyage Care and Feel Valued, we reward your dedication with:

• Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service specialist rehabilitation service / ABI (Acquired Brain Injury) service in Leicestershire. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager / Registered Branch Manager should have previous experience as a CQC registered manager or in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.