Service Manager

Cyrenians; Falkirk; On-site; GBP 42,000 - 54,000; Full time

Job summary

Cyrenians in Falkirk seeks a Service Manager to lead outreach practitioners, collaborating with partners across health, social care and community services, ensuring safe, values-driven delivery. You will support staff to deliver high-quality practice, oversee performance and build sustainable services through strong partnerships.

This leadership role shapes services across Forth Valley and helps people access support to improve wellbeing.

Responsibilities

• Lead a team of outreach practitioners.
• Ensure services are delivered safely and to a high standard.
• Develop partnerships across health, social care and community services.

Job description

Are you passionate about Mental Health and Wellbeing? Supporting your team in the delivery of services to ensure the people we work with reach their potential?

If so this role could be for you!

About the service

Based within Cyrenians' Community Learning Hub in Falkirk, the services under this role span three key areas: young people's services, community links and homelessness prevention, and specialist mental health support.

Together, these services support people across Forth Valley to overcome barriers, reduce social isolation, improve wellbeing and build stronger connections within their communities. Working closely with partners across health, education and the third sector, the teams help people access opportunities, navigate challenges and move towards positive outcomes.

About the role

As Service Manager, you will lead a team of outreach practitioners, working closely with partners across health, social care, justice, employability and community services, you will ensure services are delivered safely, effectively and in line with Cyrenians' values.

You will support staff to deliver high quality practice, oversee service performance and contribute to the development and sustainability of our work through partnership building, monitoring impact and identifying opportunities for growth.

This is a varied and rewarding role that combines people management, partnership working and service leadership, helping to shape and develop services across Forth Valley.

About you

You will be a collaborative and supportive leader who understands the value of partnership working and building strong relationships to achieve the best outcomes. With experience of leading teams, you will be committed to creating a positive culture where staff feel empowered and supported in their roles.

You will take a person-centred approach, both in supporting your team and in ensuring the people we work alongside receive high-quality support tailored to their individual needs. You will also be confident in demonstrating the impact of your work through reports, presentations, meetings and funding applications.

How we’ll support you

You’ll be working as part of a supportive management team, with opportunities to work closely with experienced colleagues across our Justice and Inclusion pillar, the wider organisation, and external partners. We encourage shared learning, creativity and collaboration, and you’ll be supported to make a positive impact for the people and communities we serve.

You’ll have access to regular support and supervision, opportunities for professional development, and wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About Cyrenians

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about our values and our impact online.

Application notes

Interviews will be held on Monday 5 th October.