Service & Maintenance Technician (Middlesbrough)

Axiomevents; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Training provided

Job summary

An event services company in the Tees Valley is hiring for a full-time position focused on the maintenance of technical equipment for events. Responsibilities include routine servicing, on-site repairs, and managing maintenance schedules. The ideal candidate should have a strong attention to detail, good problem-solving skills, and an understanding of lighting and audio systems. A full UK driving license is required and experience in the event industry is a plus. Training will be provided for the right candidate.

Qualifications

• Ability to work weekends or nights when necessary.
• Previous experience in the event industry preferred.
• Experience with Portable Appliance Testing is an advantage.

Responsibilities

• Perform routine service and maintenance of equipment.
• Manage and report on the company maintenance schedule.
• Provide telephone technical support to the team.
• Assist in the upkeep of warehouse and workshop equipment.

Skills

Attention to detail

Organisation skills

Teamwork skills

Problem-solving

Manual labour ability

Flexibility

Technical equipment understanding

Fault-finding skills

Tool usage understanding

Soldering experience

Education

Full UK Driving License

Forklift Truck License (advantage)

Tools

Current RMS rental management software

Test equipment

Job description

Hours

Standard working hours would be 08.30 till 17.30 Monday to Friday however during busy periods the successful candidate may be required to work at weekends or occasional evenings or nightshifts to turn equipment round from event to event. Overtime will be available and may be required as and when needed.

Job Type

Permanent Full Time

Holidays

28 Days

APPLICATIONS OPEN

Who we’re looking for;

Excellent attention to detail and high self-motivation

Excellent communication and organisation skills with the ability and drive to deliver great customer service.

Ability to work as part of a team and solo under own initiative, with great teamwork skills

Good time keeping.

Ability to problem solve work under pressure and to tight deadlines.

Physical ability to undertake manual labour required for the position.

Flexibility and a can-do attitude.

Previous experience working in the event industry is an advantage but not essential.

Full UK Driving License is required.

Forklift Truck License an advantage but not essential and training will be provided.

Core Duties:

• Undertake the routine service, repair, cleaning and maintenance of fixtures and equipment, ensuring all company equipment is kept in pristine condition and uphold the companies exceptional standards and attention to detail.
• Triage and escalate repairs to the bench technician where required.
• Carry out on site repairs of equipment as appropriate. This may include occasional out of hours call out when required.
• Manage the company maintenance schedule and reporting to ensure an efficient pro-active and re-active maintenance process.
• Timely and accurate reporting for all site visits, service, maintenance and repair work carried out including advice for remedial or advisory work and the associated costing for customers.
• Provide telephone technical support to the wider team as required.
• Pro-actively help develop new methods and techniques to improve the companies servicing accuracy and efficiency.

Additional Duties:

• Utilising Current RMS rental management software to manage the equipment inventory and update status of available equipment.
• Assist the warehouse team with the upkeep of the warehouse / workshop equipment and ensure company facilities are kept clean and tidy
• Fitting asset labels and branding to equipment and data entry into rental management system.
• Assist in manufacturing cable, parts and products using production, workshop and CNC facilities
• Complying with the company’s paperwork process to create hire agreements, service and quarantine notes and compliance with company health and safety procedures.
• Assisting the wider warehouse department in all aspects of the day to day company operations as required. As a member of the warehouse team this may also include loading / unloading of vans and trucks, prepping/de-prepping equipment from hire during peak periods.

Required Skills:

• A good understanding of technical equipment including lighting systems, audio systems and LED video wall
• Excellent fault-finding skills, ability to read service manuals and troubleshoot at module level is essential. Ability to work at board level is an advantage but not essential.
• Good use and understanding of tools, test equipment and ability to work independently to deconstruct fixtures in modules and rebuild efficiently.
• Soldering experienceand ability to work with small components.
• Experience of Portable Appliance Testing is an advantage but not essential.
• Ability to work at heightand current IPAF card is an advantage but not essential.

A full programme of training can be provided to the right individual. Knowledge of Sound, Lighting and Visual systems and their applications is an advantage but not essential. We’d be open to applicants from a range of ability levels, if you’re experience is more senior, or you have a proven experience with board level repairs we’d encourage you to get in touch to discuss an alternative role.

If you think you have what it takes and would be interested in being part of our team then please email [e-mail]