Service & Maintenance Engineer

ZipRecruiter; City of Edinburgh; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading company in the fire safety industry as a Service & Maintenance Engineer. In this vital role, you'll maintain and service cutting-edge fire alarm and suppression systems, ensuring the safety of communities and businesses. You'll be the face of the company, providing exceptional service and elevating our reputation. With opportunities for training, promotion, and a supportive work environment, this position offers a chance to advance your career while making a significant impact. If you're ready to take the next step, this is the role for you.

Benefits

Company van or car

Employee Assistance Programme

On-call standby allowance

Training & support

Promotion opportunities

Pension

Life insurance

33 days paid annual leave

Qualifications

• Experience in servicing fire detection and alarm systems.
• FIA certifications are desirable for this role.

Responsibilities

• Maintain and service fire detection and alarm systems.
• Respond to maintenance calls and ensure compliance with regulations.
• Deliver outstanding customer service to high-end clients.

Skills

Experience with fire alarm systems

Electrical background

Strong IT skills

Customer service skills

Ability to diagnose faults

Education

FIA certifications (Units 1, 4 & 5)

Tools

PPE

Mobile

Laptop

Test equipment

Power tools

Job description

Job Description

The Opportunity

Are you ready to take the next step in your career as a Service & Maintenance Engineer covering the West Lothian area? Join our team as a Service & Maintenance Engineer and become part of a leading company in the fire safety industry. As a Service & Maintenance Engineer, you'll play a crucial role in servicing, maintaining, and commissioning fire systems across Central Scotland.

The Role

The Service & Maintenance Engineer will be the face of the company, providing exceptional service and elevating our reputation as a trusted name in fire safety.

Responsibilities of a Service & Maintenance Engineer

1. Maintain & service fire detection, alarm, and gas suppression systems.
2. Commission new devices within existing fire safety setups.
3. Respond to reactive and scheduled maintenance calls, ensuring compliance with British Standards & BAFE regulations.
4. Deliver outstanding customer service to satisfy our high-end clients.
5. Support business operations across projects and sales.
6. Be an integral part of the on-call rota, with overtime opportunities.

Join a leading fire safety company as a Service & Maintenance Engineer, where you'll play a vital role in maintaining and servicing cutting-edge fire alarm and suppression systems. Acting as a trusted ambassador, you'll ensure clients receive top-tier service while upholding our company’s strong reputation.

What You Need

• Experience with fire alarm systems like GENT, Siemens, Morley, Kentec, Notifier, Ziton & Eaton.
• Knowledge of ATEX, VESDA, and graphical user interfaces.
• An electrical background, with FIA certifications (Units 1, 4 & 5) desirable.
• Ability to diagnose faults accurately and work under pressure.
• Strong IT & customer service skills, ensuring smooth operations and client satisfaction.

What’s Offered

• Company van (spouse usage) or car, full UK licence required.
• PPE, mobile, laptop & test equipment, power tools provided.
• Employee Assistance Programme and GP service.
• On-call standby allowance, plus flexibility for additional hours.
• Training & support, product training.
• Promotion opportunities with a growing company.
• Pension, life insurance, and 33 days paid annual leave.

Take your career to the next level with a role that keeps communities safe and businesses secure.