Service Lead - Operational Readiness | Outside

Sr2 Rec Ltd; United Kingdom; Remote; GBP 92,000 - 97,000; Full time

Job summary

SR2 REC LTD is recruiting a Service Lead for Operational Readiness to support public-sector services during outbreaks and health emergencies. Remote working option with a focus on turning strategic priorities into practical readiness plans and coordinating preparedness actions.

You'll collaborate with senior leaders across policy, clinical, and technology teams, ensuring dependencies are understood and decisions are supported by clear evidence.

Qualifications

• Strong PM and operational delivery experience in complex public-sector organisations.
• Experience mobilising services or delivering pandemics/health security changes.
• Translate policy objectives into achievable delivery plans.
• Experience contributing to business cases and senior decision materials.
• Confident stakeholder management across multidisciplinary teams.

Responsibilities

• Coordinate team priorities, track dependencies and elevate risks or decisions requiring senior input.
• Develop mobilisation and readiness plans, identifying gaps and driving actions through to completion.
• Contribute to the service roadmap, balancing user needs, policy direction and operational requirements.
• Define service requirements and support the commissioning of business and technical capabilities.
• Manage preparedness projects, maintaining oversight of budgets, milestones, risks and progress.
• Produce business case inputs, senior briefings and decision papers with clear recommendations.

Skills

Project management

Operational delivery

Stakeholder management

Policy to delivery translation

Public-sector experience

Job description

Service Lead - Operational Readiness

SR2 is recruiting a Service Lead to support a public-sector service preparing for outbreaks and wider health emergencies. This role would suit someone with strong operational delivery and project management experience who can bring together people, plans and services to ensure an effective response when needed.

The Role

Working alongside senior service leaders, you'll turn strategic priorities into practical readiness plans, coordinate preparedness projects and help shape service improvements. You'll work across operational, clinical, policy and technology teams, ensuring dependencies are understood and decisions are supported by clear evidence.

Key Responsibilities

• Coordinate team priorities, track dependencies and elevate risks or decisions requiring senior input.
• Develop mobilisation and readiness plans, identifying gaps and driving actions through to completion.
• Contribute to the service roadmap, balancing user needs, policy direction and operational requirements.
• Define service requirements and support the commissioning of business and technical capabilities.
• Manage preparedness projects, maintaining oversight of budgets, milestones, risks and progress.
• Produce business case inputs, senior briefings and decision papers with clear recommendations.

Essential

• Strong project management and operational delivery experience within complex public-sector organisations.
• Experience preparing services for mobilisation or delivering change linked to pandemics, major incidents or health security.
• Ability to translate policy objectives and operational constraints into achievable delivery plans.
• Experience contributing to business cases and preparing information for senior decision-makers.
• Confident stakeholder management across multidisciplinary teams.
• Ability to work independently, exercise sound judgement and coordinate delivery within delegated responsibilities.

Desirable

• Background in health security, emergency preparedness or incident response.
• Experience supporting service commissioning and operational improvement.

The Details

• Contract role
• IR35 Status: Outside IR35
• Rate: £500-525
• Location: Remote