Service Lead - Operational Readiness | Outside

SR2 REC LTD; Greater London; Remote; GBP 65,000 - 90,000; Full time

Job summary

SR2 REC LTD seeks a Service Lead in Operational Readiness to work with public-sector partners on outbreak and health emergency preparedness. You will translate strategy into practical readiness plans and coordinate cross-functional teams to implement vital actions across policy, clinical and technology domains.

The role requires strong programme management, governance and stakeholder engagement to deliver timely, evidence-driven decisions. This remote UK-based contract role is outside IR35.

Qualifications

• Experience delivering operational projects in complex public-sector organisations.
• Experience mobilising services for mobilisation or health emergencies (pandemics or major incidents).
• Ability to translate policy objectives into delivery plans.
• Experience preparing business cases and information for senior decision-makers.

Responsibilities

• Coordinate team priorities, track dependencies and escalate risks or decisions requiring senior input.
• Develop mobilisation and readiness plans, identifying gaps and driving actions through to completion.
• Contribute to the service roadmap, balancing user needs, policy direction and operational requirements.
• Define service requirements and support the commissioning of business and technical capabilities.
• Manage preparedness projects, maintaining oversight of budgets, milestones, risks and progress.
• Produce business case inputs, senior briefings and decision papers with clear recommendations.

Skills

Project management

Operational delivery

Stakeholder management

Policy translation

Public sector experience

Risk management

Job description

Service Lead - Operational Readiness

SR2 is recruiting a Service Lead to support a public-sector service preparing for outbreaks and wider health emergencies. This role would suit someone with strong operational delivery and project management experience who can bring together people, plans and services to ensure an effective response when needed.

The Role

Working alongside senior service leaders, you'll turn strategic priorities into practical readiness plans, coordinate preparedness projects and help shape service improvements. You'll work across operational, clinical, policy and technology teams, ensuring dependencies are understood and decisions are supported by clear evidence.

Key Responsibilities

• Coordinate team priorities, track dependencies and **escalate** risks or decisions requiring senior input.
• Develop mobilisation and readiness plans, identifying gaps and driving actions through to completion.
• Contribute to the service roadmap, balancing user needs, policy direction and operational requirements.
• Define service requirements and support the commissioning of business and technical capabilities.
• Manage preparedness projects, maintaining oversight of budgets, milestones, risks and progress.
• Produce business case inputs, senior briefings and decision papers with clear recommendations.

Essential

• Strong project management and operational delivery experience within complex public-sector organisations.
• Experience preparing services for mobilisation or delivering change linked to pandemics, major incidents or health security.
• Ability to translate policy objectives and operational constraints into achievable delivery plans.
• Experience contributing to business cases and preparing information for senior decision-makers.
• Confident stakeholder management across multidisciplinary teams.
• Ability to work independently, exercise sound judgement and coordinate delivery within delegated responsibilities.

Desirable

• Background in health security, emergency preparedness or incident response.
• Experience supporting service commissioning and operational improvement.

The Details

• Contract role
• IR35 Status: Outside IR35
• Rate: £#removed#
• Location: Remote