Service Lead

1st Homecare; Ilkeston; On-site; GBP 27,000; Full time

Job summary

A leading care provider seeks a full-time Service Lead in Ilkeston to manage supported living services for individuals with learning disabilities. The role requires supervisory experience, adeptness in developing person-centered plans, and a commitment to community care principles. Benefits include extensive training, holiday entitlement, and a supportive work environment.

Benefits

28 days paid holiday including bank holidays

Accredited training

Employer contributory pension scheme

Health Cash Plan

£10,000 Life cover

Employee Assistance Programme

Discounted goods and services

Cycle to Work Scheme

Financial wellbeing scheme

Refer a Friend Incentive Bonus

Qualifications

• Experience working with individuals with learning disabilities in supported living.
• Understanding of community care principles and needs of people with disabilities.
• Ability to develop person-centred plans.

Responsibilities

• Manage day-to-day running of the support service and ensure compliance with medication procedures.
• Assess service users and develop individual plans.
• Provide on-call duties and participate in team meetings.

Skills

Good Communicator

Caring

Self-Motivated

Inclusive

Job description

Service Lead

Health and Social Care Sector

Ilkeston, Derbyshire

Full time 39 hours per week

Salary - £26,294

The role

We deliver creative, dynamic, and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies.

We have an exciting opportunity for a full-time Service Lead to join our team in Ilkeston. We are looking for someone with supervisory experience to act as a role model for our staff teams and be responsible for the day-to-day running of the support service. You will be required to provide on-call duties on a rota basis for your locations, attend and participate in team meetings and service user reviews, ensure medication procedures are in place, and support service users appropriately. You will undertake specified managerial responsibilities that contribute to the overall management of the support services provided.

You will play a key role in assessing service users and developing person-centred plans, facilitating the participation of all workers in implementing the agreed plan.

It is essential that you have the following experience:

• Demonstrable track record of working with people with learning disabilities in supported living and enabling environments.
• Commitment to the principles of community care.
• Understanding of the development needs of adults with learning disabilities (social, personal, physical, occupational, and leisure).
• Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities, and complex needs.

You will support our service users to achieve their individual goals and lead full, productive lives as valued members of their community, while ensuring services provided adhere to Real Life Options' values.

Benefits and Rewards

At Real Life Options, we treat our people with the same respect, care, and consideration that we show to the people we support. Our benefits include:

• A minimum of 28 days paid holiday a year, including bank holidays (pro-rata for part-time staff).
• Accredited training to enhance your skills.
• An employer contributory pension scheme.
• Health Cash Plan (for full/part-time contracted hours).
• £10,000 Life cover.
• Employee Assistance Programme, including medical helpline, counselling, debt, financial, and legal support.
• Access to discounted goods and services via Reward Gateway.
• Cycle to Work Scheme.
• Financial wellbeing scheme.
• Refer a Friend Incentive Bonus (terms and conditions apply).
• Recognition initiatives.

We seek to recruit individuals with the right values and behaviours, embodying our workplace values of Respect, Honesty, Responsibility, and Excellence.

If you can identify with six or more of the following skills—Honest, Good Communicator, Strong Values, Flexible, Passionate, Self-Motivated, Reliable, Caring, Inclusive—you could be the person we are looking for.

Please note that initial contact will usually be via email. Check all your email folders regularly, including junk mail.

Real Life Options is an equal opportunities employer. We are committed to recruiting, training, and promoting the best candidates, ensuring a discrimination-free environment where all individuals are treated with dignity and respect.

If you have a disability, learning difficulty, medical condition, or individual need that may affect your performance in the selection process, we are happy to make reasonable adjustments. Please inform us accordingly.