Service Lead

NHS; Bradford; On-site; GBP 33,000 - 37,000; Full time

Job summary

An enthusiastic PCN Service Lead is sought to manage staffing and improve processes within a Primary Care Network in Bradford. The role involves compiling rotas, ensuring compliance, and supporting local health initiatives. Ideal candidates will demonstrate strong communication skills and a commitment to patient care.

Qualifications

• Ability to work independently and manage workloads.
• Strong work ethic and commitment to patient care.

Responsibilities

• Compile and disseminate rotas for staff.
• Ensure compliance with policies and manage staffing issues.
• Support rollout of new initiatives.

Skills

Team Player

Problem Solving

Communication

Job description

Job summary

We are seeking an enthusiastic, committed team player willing to work independently within their area of responsibility to deliver patient care.

Working in Primary Care presents a challenging environment. We expect a strong work ethic, focus, and commitment. In return, you will work alongside dedicated colleagues focused on creating an enjoyable and supportive work environment.

As the PCN Service Lead, your responsibilities include reviewing current rotas and processes, identifying improvements, and ensuring the workforce is correctly scheduled. You will initiate necessary actions to maintain service requirements.

The post requires accuracy, the ability to work under pressure, manage and prioritize workloads, and proactively resolve problems.

Interview Date: 27th June 2025

Main duties of the job

1. Compile and disseminate rotas for clinical and non-clinical staff, acting as a single point of contact.
2. Ensure staff compliance with policies, procedures, and guidelines.
3. Maintain appropriate staffing levels, coordinate rota changes, and manage day-to-day staffing issues.
4. Manage workload independently, communicate effectively, and escalate issues as needed.
5. Support the rollout of new initiatives, cascade information, and handle complex inquiries.
6. Assist the Operations and Business Manager with local projects.

About us

Bradford City Primary Care Network 4 (PCN4) is a network of Bradford City Practices collaborating to improve local health services, serving approximately 44,000 registered patients across five practices.

Details

Date posted: 15 May 2025

Pay scheme: Other

Salary: £33,000 to £37,000 per year, depending on experience

Contract: Permanent

Working pattern: Full-time, Part-time, Job share

Reference number: M0053-25-0000

Location: Kensington Partnership, Bradford, West Yorkshire, BD8 9LB