Service/Installation Engineers

FMS Fire and Security Ltd; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Salary range 30-40K

Company vehicle

Bonus scheme

Pension

Training & development

Career progression

Call-out allowance

Job summary

FMS Fire and Security Ltd in the United Kingdom is seeking Field-based Service/Installation Engineers to service, install and commission a range of fire and security systems across client sites. The role emphasizes reliability, customer satisfaction and working across fast-paced environments.

You will inspect and maintain systems, diagnose faults, and provide technical support. A full UK driving licence is required and there are opportunities for progression, training, and a company vehicle with

Qualifications

• Proven experience in servicing fire or security systems.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Inspect, maintain, and install a wide range of fire and security systems.
• Diagnose faults and carry out repairs efficiently and effectively.
• Manage workload independently, ensuring tasks are completed on time.
• Deliver outstanding customer service and build relationships with clients.
• Provide expert advice and technical support to customers.
• Maintain accurate records of work carried out and systems serviced.
• Participate in standby and call-out rota.
• Respond promptly to urgent service requests and emergencies.

Skills

Fire/security servicing

Problem-solving

Communication

Time management

Driving licence

Job description

Field-based Service/Installation Engineers

FMS Fire and Security provide consultancy, design, tender, installation, commissioning, training, maintenance and service for single, integrated and multi-discipline electronic fire and security systems. These systems incorporate Fire Detection, Fire Extinguishing Systems, Intruder Alarms, Closed Circuit Television, Access Control, Emergency Lighting and Voice Evacuation Systems, as well as Gates, Barriers, Turnstiles, Cabling and Security Lighting.

FMS Fire and Security Ltd are a Quality Assured company certified and audited through UKAS. We hold NSI Gold status for security disciplines and also NSI Gold Fire for the BAFE SP203 scheme.

Role Overview

FMS Fire and Security Ltd. are seeking highly motivated and skilled Service/Installation Engineers to join our growing team. This is an exciting opportunity to work in a fast-paced, dynamic environment where you can make a real impact on system reliability and customer satisfaction.

Responsibilities

Key Responsibilities:

• Inspect, maintain, and install a wide range of fire and security systems
• Diagnose faults and carry out repairs efficiently and effectively
• Manage your workload independently, ensuring all tasks are completed on time
• Deliver outstanding customer service, building strong relationships with clients
• Provide expert advice and technical support to customers
• Maintain accurate records of work carried out and systems serviced

Additional Duties:

• Participate in the standby and call-out rota
• Respond promptly and effectively to urgent service requests and emergencies

Skills and Experience required

• Proven experience in fire and/or security system servicing
• Strong problem-solving and diagnostic skills
• Excellent communication and customer service abilities
• Ability to work independently and manage time effectively
• Full UK driving licence

What we offer

• Salary is between 30-40K plus overtime plus call-out allowance (only for service engineers)
• Company vehicle, tools, fuel card, uniform provided
• Opportunity for career progression
• Supportive, professional and forward-thinking working environment
• Ongoing training and development
• Company bonus scheme
• Contributory pension scheme

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

Why work for FMS?

Be part of a growing and ambitious business with a strong pipeline of secured work.

Enjoy a varied role with a mix of service and installation work across different client sites.

Work in a supportive, close-knit team where your skills and experience are valued.

Need more info?

Our Group Head of Recruitment, Yasmin will answer your questions.