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Service Engineer - South East

Evolution (Electronic Security Systems) Ltd

High Wycombe

On-site

GBP 30,000 - 40,000

Full time

6 days ago
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Job summary

A leading company in the security industry is seeking a dedicated Service Engineer to support and maintain security systems. This role involves technical troubleshooting and client interaction, ensuring optimal operations of security technology. Join a dynamic team and help clients protect their valuable assets through top-notch service and expertise.

Benefits

Employee ownership model
25 days annual leave + local bank holidays
Company pension
Private healthcare
Wellbeing and health screening appointment fully funded
Employee assistance programme
Life Assurance

Qualifications

  • Proven experience as a Service Engineer or similar role in the security industry.
  • Strong technical knowledge of security systems, including CCTV and access control.
  • Ability to work independently as well as part of a team in a dynamic environment.

Responsibilities

  • Maintain security systems and equipment at client sites.
  • Conduct routine maintenance and inspections of security systems.
  • Provide on-site and remote technical support to clients.

Skills

Problem-solving
Communication
Customer service
Technical knowledge

Education

Technical certification in electronics or security systems

Job description

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Evolution Security is a leading company in the security industry, dedicated to providing top-notch security solutions to our diverse clientele. We are currently seeking a highly skilled and motivated Service Engineer to join our dynamic team. This role is critical as you will be responsible for ensuring the effectiveness and efficiency of our security systems.

As a Service Engineer, you will work closely with clients to troubleshoot and maintain sophisticated security technology that protects their assets and ensures their safety. You will leverage your technical expertise to provide exceptional service and support, addressing customer concerns and ensuring compliance with industry standards.

This position offers an exciting opportunity to work with cutting-edge security systems and engage in continuous learning, as you stay abreast of the latest technologies and enhancements within the field. If you are passionate about security and have a drive for excellence in client service, we invite you to apply for this rewarding position and help us continue our mission of providing unparalleled security solutions and peace of mind to our customers.

Responsibilities

  • Maintain security systems and equipment at client sites
  • Conduct routine maintenance and inspections of security systems to ensure optimal performance
  • Troubleshoot and resolve technical issues related to security systems and equipment
  • Provide on-site and remote technical support to clients regarding their security solutions
  • Educate clients on the proper use and functionality of security systems and equipment
  • Document service activities and maintain accurate records of repairs and maintenance performed


Requirements

  • Proven experience as a Service Engineer or similar role in the security industry
  • Strong technical knowledge of security systems, including CCTV, access control, and intrusion detection
  • Excellent problem-solving skills with the ability to think critically under pressure
  • Superb communication and customer service skills to effectively interact with clients and team members
  • Ability to work independently as well as part of a team in a dynamic environment
  • Technical certification in electronics, security systems, or a related field is preferred
  • Flexibility to work varied hours and on-call as required for service requests


Benefits

  • We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success. It also allows us to retain our independence and protect our company culture and values
  • 25 days annual leave + local bank holidays
  • Company pension
  • Private healthcare
  • Optional annual private wellbeing and health screening appointment fully funded by Evolution
  • Employee assistance programme which offers 24/7 access to free health and wellbeing support
  • Life Assurance

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Industries
    IT Services and IT Consulting

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