Service Engineer – Site Resident

Chubb Corporation; Glasgow; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Bonus scheme

Unmarked company car

Free online GP for self and family

Life Assurance – 4x base salary

Pension – matched up to 5%

Central Benefits Platform for employee

Bravo Awards

Job summary

Chubb Systems is seeking a Site Resident Engineer to maintain and troubleshoot integrated electronic security systems at a Critical National Infrastructure site in Scotland. The role covers preventative maintenance, fault diagnosis, and minor works to ensure system availability and compliance with security requirements.

You will work on access control, CCTV, intruder and perimeter systems, coordinating with the Contract Manager and customer representatives to uphold service levels and security

Qualifications

• Proven experience servicing, maintaining and fault-finding electronic security systems.
• Strong technical knowledge of access control, CCTV, intruder alarms and integrated security systems.

Responsibilities

• Deliver planned preventative maintenance (PPM) and reactive maintenance across electronic security systems.
• Maintain, test, diagnose and repair security components such as access control, CCTV, intruder systems and perimeter security.
• Respond to faults and service requests within contractual response times.
• Complete service visits, maintenance records and defect reports accurately in approved systems.
• Identify impairments and recurring faults; provide recommendations to improve reliability to the Contract Manager.
• Carry out minor works, replacements and configuration changes within competence.
• Protect sensitive information; follow access-control and information-security procedures.

Skills

Security maintenance

Access control

CCTV/VMS

Fault diagnosis

BS EN standards

Education

ECS/CSCS

City & Guilds

NVQ Level 3

Job description

Here at Chubb Systems, we are looking for a Site Resident Engineer to work on a Critical National Infrastructure project in West Kilbride. The Site Based Engineer is responsible for the planned preventative maintenance, corrective maintenance, fault diagnosis, repair and minor works associated with integrated security systems at a Critical National Infrastructure customer site.

The role ensures that security systems remain operational, compliant, resilient and available in line with the customer contract, agreed service levels, Chubb Systems procedures and all site-specific security requirements.

About Us, Our Culture & What We Can Offer You

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

Join the team that protects our world.

LOCATION: East Kilbride, Scotland

SALARY: up to £44,000.00 DoE, plus a bonus scheme and on call

• Bonus
• Travel Time*
• Unmarked company car
• Free online GP for you and your family
• Life Assurance – 4 x base salary
• Pension – we match up to 5%
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll be Doing as a Site Resident Engineer;

• Deliver planned preventative maintenance (PPM), reactive maintenance and fault-finding across electronic security systems.
• Maintain, test, diagnose and repair systems including, as applicable: Access control; CCTV and video management systems; Intruder detection systems; Perimeter intrusion detection systems; Intercoms; door entry and associated security infrastructure; Integrated security management and network-connected security systems
• Respond to system faults, alarms and service requests within contractual response and resolution times.
• Complete all service visits, maintenance records, test results, defect reports and work orders accurately and promptly using approved Chubb and customer systems.
• Identify system impairments, recurring faults, obsolete equipment and opportunities to improve system reliability; provide clear recommendations to the Contract Manager and customer representatives.
• Carry out minor works, replacements, upgrades and configuration changes where authorised and within competence.
• Protect sensitive customer, system and site information. Follow all applicable access-control, information-security, confidentiality and incident-reporting procedures.

What We Would Like You to Bring

• Proven experience servicing, maintaining and fault-finding electronic security systems in a commercial, industrial or high-security environment.
• Strong technical knowledge of access control, CCTV, intruder alarm and integrated security systems.
• Ability to interpret system drawings, specifications, wiring diagrams, cause-and-effect documentation and maintenance records.
• Experience working on a CNI, government, defence, utilities, transport, data-centre, pharmaceutical or similarly regulated site.
• Knowledge of major security platforms relevant to the contract, such as Gallagher, Genetec, Milestone, Avigilon, Honeywell, Bosch or Hikvision, as applicable.
• Experience with integrated security management systems, perimeter detection or PSIM platforms.
• Relevant industry qualifications, such as ECS/CSCS, City & Guilds, NVQ Level 3, manufacturer certifications or equivalent technical training.
• Knowledge of BS EN and relevant British Standards for electronic security systems.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.