Service Engineer - Site Resident

0804 Chubb Fire & Security Ltd; East Kilbride; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Bonus

Unmarked company car

Pension – we match up to 5%

25 days holiday plus English bank and

Job summary

Chubb Fire and Security is seeking a Site Resident Engineer for a Critical National Infrastructure project in East Kilbride, Scotland. You will perform planned preventative maintenance, fault diagnosis and minor works on integrated security systems to keep services secure and compliant.

Key duties include servicing access control, CCTV and intrusion systems, documenting results, and interfacing with the Contract Manager to implement improvements.

Qualifications

• Proven experience servicing and fault-finding electronic security systems.
• Knowledge of access control, CCTV, intruder alarms and integrated security systems.
• Ability to interpret drawings, specifications and maintenance records.
• Experience on regulated sites (CNI/government/defence) preferred.
• Familiarity with major security platforms and PSIM tools.
• Relevant industry qualifications (ECS/CSCS, City & Guilds, NVQ3, certs).
• Knowledge of BS EN and British Standards in security systems.

Responsibilities

• Deliver planned preventive maintenance, reactive maintenance and fault-finding across electronic security systems.
• Maintain, test, diagnose and repair access control, CCTV, intruder and perimeter systems.
• Respond to faults within contractual response/resolution times.
• Complete service visits and records using approved company systems.
• Identify impairments and propose improvements to the Contract Manager.
• Carry out minor works, replacements, upgrades and configuration changes.
• Protect sensitive customer, system and site information.
• Follow access-control, information-security and incident-reporting procedures.

Skills

Security systems maintenance

Access control

CCTV

Intruder detection

PSIM platforms

BS EN standards

Technical documentation

Education

ECS/CSCS qualifications

NVQ Level 3

Manufacturer certifications

City & Guilds

Tools

Gallagher

Genetec

Milestone

Avigilon

Honeywell

Bosch

Hikvision

Job description

About Us, Our Culture & What We Can Offer You

Here at Chubb Systems, we are looking for a Site Resident Engineer to work on a Critical National Infrastructure project in West Kilbride. The Site Based Engineer is responsible for the planned preventative maintenance, corrective maintenance, fault diagnosis, repair and minor works associated with integrated security systems at a Critical National Infrastructure customer site. The role ensures that security systems remain operational, compliant, resilient and available in line with the customer contract, agreed service levels, Chubb Systems procedures and all site-specific security requirements.

LOCATION

East Kilbride, Scotland

SALARY

up to £44,000.00

Benefits

• DoE, plus a bonus scheme and on call 25 days holiday plus English bank holidays
• Bonus
• On call Travel Time
• Unmarked company car
• Free online GP for you and your family
• Life Assurance – 4 x base salary
• Pension – we match up to 5%
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll be Doing as a Site Resident Engineer

• Deliver planned preventative maintenance (PPM), reactive maintenance and fault-finding across electronic security systems.
• Maintain, test, diagnose and repair systems including, as applicable:
  • Access control
  • CCTV and video management systems
  • Intruder detection systems
  • Perimeter intrusion detection systems
  • Intercoms
  • door entry and associated security infrastructure
  • Integrated security management and network-connected security systems
• Respond to system faults, alarms and service requests within contractual response and resolution times.
• Complete all service visits, maintenance records, test results, defect reports and work orders accurately and promptly using approved Chubb and customer systems.
• Identify system impairments, recurring faults, obsolete equipment and opportunities to improve system reliability; provide clear recommendations to the Contract Manager and customer representatives.
• Carry out minor works, replacements, upgrades and configuration changes where authorised and within competence.
• Protect sensitive customer, system and site information.
• Follow all applicable access-control, information-security, confidentiality and incident-reporting procedures.

What We Would Like You to Bring

• Essential Proven experience servicing, maintaining and fault-finding electronic security systems in a commercial, industrial or high-security environment.
• Strong technical knowledge of access control, CCTV, intruder alarm and integrated security systems.
• Ability to interpret system drawings, specifications, wiring diagrams, cause-and-effect documentation and maintenance records.
• Desirable Experience working on a CNI, government, defence, utilities, transport, data-centre, pharmaceutical or similarly regulated site.
• Knowledge of major security platforms relevant to the contract, such as Gallagher, Genetec, Milestone, Avigilon, Honeywell, Bosch or Hikvision, as applicable.
• Experience with integrated security management systems, perimeter detection or PSIM platforms.
• Relevant industry qualifications, such as ECS/CSCS, City & Guilds, NVQ Level 3, manufacturer certifications or equivalent technical training.
• Knowledge of BS EN and relevant British Standards for electronic security systems.

Chubb Fire and Security is an equal opportunities employer.

Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported.

At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

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