Service Engineer - Security Systems (CCTV)

Three Ships; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled Security Systems Service Engineer to join their dynamic team. In this role, you will be responsible for servicing and maintaining security systems, including Intruder Alarms, CCTV, and Access Control Systems, ensuring compliance with industry standards. Your expertise in IP-based networks will be crucial as you manage your own schedule, respond to customer needs, and deliver exceptional service. With a competitive salary and generous holiday package, this opportunity offers a supportive environment where your skills can thrive. If you are passionate about security technology and customer service, this position is perfect for you.

Benefits

25 days holiday plus bank holidays

Option to buy 5 days and sell 2 days

Contributory company pension scheme

Life Assurance

Company Van

Qualifications

• Experience in servicing security systems including alarms and CCTV.
• Ability to lift and climb ladders as part of the role.

Responsibilities

• Perform planned maintenance and reactive response for security systems.
• Provide excellent customer service and maintain effective relationships.

Skills

Experience within Electronic Security industry

IP based networks knowledge

Problem solving skills

Customer focus

Communication skills

Education

18th edition/NVQ/City and Guilds/BTEC

Tools

Intruder Alarms

CCTV Systems

Access Control Systems

Job description

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days and sell 2 days
• Contributory company pension scheme
• Life Assurance
• Company Van
• Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 4pm)

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.