Service Engineer (North East)

Weise Employment; Newcastle upon Tyne; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading company in the heating and appliance sector is looking for a Service Engineer to cover the North East of England. This full-time role offers a salary up to £36,750, plus benefits, including flexible working hours, generous holiday entitlement, and equipment for travel. You'll perform fault diagnosis and repairs, ensuring high-quality service to maintain customer contracts. Candidates must have relevant experience and training certificates.

Benefits

Flexi-Time Policy

Electric Vehicle lease or Cycle to Work Scheme

Employee Assistance Programme

Staff discounts

Generous holiday entitlement starting at 6.4 weeks

Qualifications

• Experience with heating appliances or similar equipment is essential.
• Must possess relevant training certificates including CCN1, HTR1, CONGLP1, CPA1, GAS SAFE.
• Advantageous to have Part P Electrical Safety, Electrical safe isolation, HETAS Certification.

Responsibilities

• Diagnosing faults and repairing heating appliances efficiently.
• Performing warranty and annual service work on appliances.
• Ensuring timely and professional service for customers.

Skills

Proven experience with heating appliances

Full UK driving license

CCN1

HTR1

CONGLP1

CPA1

GAS SAFE

Job description

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Service Engineer (North East), Newcastle upon Tyne

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

66262de213eb

Job Views:

10

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Service Engineer North East England, salary up to £36,750 DOE, plus benefits

This is a full-time, permanent role covering the North East areas of Newcastle, York, Middlesborough, Sunderland, Darlington, Hull, Durham. Working hours are Monday to Friday, 8:30 am – 5 pm.

Wise Employment is seeking an experienced Service Engineer to perform warranty and annual service work for Gas, Electric, and heating appliances. Responsibilities include diagnosing faults, repairing appliances efficiently, and maintaining appliances within showrooms. The role involves chargeable annual servicing and repairs to retain customer service contracts.

Benefits include a Flexi-Time Policy, Electric Vehicle lease or Cycle to Work Scheme, Employee Assistance Programme, staff discounts, and generous holiday entitlement starting at 6.4 weeks, increasing with service length.

This role may involve being away from home up to 4 nights per week, with a fully equipped van, laptop/iPad, phone, and travel expenses provided. Key responsibilities include ensuring timely and professional service and warranty calls, diagnosing issues, determining fault origins, upselling chargeable services, and issuing safety notices.

Essential Skills:

• Proven experience with heating appliances or similar equipment.
• Full UK driving license.
• Relevant training certificates: CCN1, HTR1, CONGLP1, CPA1, GAS SAFE (OFTEC advantageous).

Additional advantageous qualifications include:

• Part P Electrical Safety
• Electrical safe isolation
• HETAS Certification (various levels)

If you meet all the above requirements, we look forward to your application via this job board.