Field Service Engineer - North East

Sulzer Ltd; Hartlepool; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Sulzer Ltd is hiring a Service Engineer in Hartlepool to support diverse rotating equipment in the water industry. The ideal candidate will have experience in servicing machinery, strong technical skills, and excellent communication abilities, ensuring high standards of service excellence. Benefits include paid overtime, a company van, and an annual bonus.

Benefits

Paid overtime

Annual company-wide bonus

33 days annual leave

Company van provided for work-related travel

Defined pension contribution

Access to Medicash health cash plan

Employee Assistance Programme

Discounts on shopping and entertainment

Qualifications

• Understanding of electro-mechanical/rotating equipment like pumps.
• Ability to work autonomously and make sound decisions.
• Full UK Driver's Licence and willingness to travel.

Responsibilities

• Strip, inspect, and rebuild machinery like pumps and compressors.
• Ensure compliance with safety protocols and quality standards.
• Interact with clients and provide technical advice.

Skills

Communication

Technical Support

Problem-solving

Job description

Service Engineer-Full Time-Hartlepool,United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

As a leading OEM Pump Manufacturer and a vital provider of maintenance services for diverse rotating equipment in the water industry, we are actively seeking enthusiastic individuals to join us as Service Engineers. We are on the lookout for motivated professionals with experience in servicing rotating equipment, capable of delivering exceptional technical support and maintaining our high standards of service excellence.

Your main tasks and responsibilities:

• Strip, inspect, and rebuild various machinery such as Pumps, Mixers, Compressors, and Gearboxes within different sectors and by different OEMs, following pre-established work scopes or using your own judgement in situations where no work scope is defined (e.g., emergency repairs, problem-solving).
• Ensure compliance with safety protocols, quality standards, and regulations during all maintenance activities.
• Maintain detailed records of maintenance activities and generate comprehensive reports.
• Interact professionally with clients to understand their specific requirements, address concerns, and provide technical advice or recommendations.

To succeed in this role, you will need:

• An understanding of electro-mechanical / rotating equipment (e.g., pumps, mixers, blowers, turbines, compressors).
• Ability to work autonomously and make sound decisions, particularly in emergency repair situations.
• Strong communication skills to convey technical information effectively to both technical and non-technical stakeholders.
• Motivation to excel in providing technical support and maintaining service excellence.
• Full UK Driver's Licence and willingness to travel as required.

Working hours and location:

• Standard hours: Monday to Thursday 08:00 – 16:30, Friday 08:00 – 15:30.
• Role involves a blend of fieldwork mainly throughout the North East, occasional support for other UK service requirements, and workshop work in Hartlepool.
• Company van provided for work-related travel.

What we offer you:

• Paid overtime and an annual company-wide bonus.
• 33 days annual leave
• Access to a company van.
• A defined pension contribution.
• Access to Medicash health cash plan.
• Employee Assistance Programme offering confidential support and guidance.
• Discounts on everyday shopping, entertainment, and lifestyle.

JoinSulzer, a leader in engineering excellence for over two centuries. If you're ready to advance your career with a company that values innovation, collaboration, and success, please submit your application for the Service Engineer position at Sulzer Water.

Do you have a question about the role?

Reach out to Daniel Faulkner at [e-mail] .Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

Sulzer has been recognised as a 2025 Top Employer in 9 countries - Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK, and the USA. Having 5 certified countries in Europe also means we’ve earned the title of European Top Employer. This achievement truly reflects the incredible culture and commitment of our teams around the world.

About us

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13’500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com