Service Engineer – Dairy Equipment

T H WHITE Group; Attleborough; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Company van

Overtime premium

Specialist training

23.5 days holiday + bank holidays

Share Plan

Pension scheme

Life assurance

Staff discounts

Job summary

T H WHITE Dairy is seeking a practical, customer-focused engineer to join our Attleborough depot and build a specialist career in modern market-leading dairy technology. Full product and specialist training will be provided, with installation, servicing, repair and breakdown response across the East of England.

This field-based role offers variety and autonomy in an expanding industry. 39 hours/week, Mon-Thurs 08:00-16:30, Fri 08:00-16:00, plus on-call rota of 1 week in every 3 after training.

Qualifications

• Engineering background with mechanical, hydraulic, pneumatic and/or electrical work.
• Electrical bias and fault-finding experience would be advantageous.
• Strong diagnostic and problem-solving skills.
• Good communication skills and a customer-focused approach.
• Full UK driving licence.

Responsibilities

• Service, maintain and repair milking equipment, parlours and automated dairy systems.
• Attend breakdowns and aim for a high first-time fix rate.
• Carry out installation and commissioning work as required.
• Complete clear and accurate job paperwork in a timely manner.
• Maintain high standards of housekeeping, professionalism and customer service on site.
• Work safely at all times and follow health and safety procedures.
• Represent T H WHITE positively when working on customer farms.

Skills

Mechanical skills

Electrical skills

Diagnostics

Customer focus

Independent work

IT literacy

Driving licence

Job description

We are looking for a practical, customer-focused engineer to join our Attleborough depot and build a specialist career in modern market-leading dairy technology.

T H WHITE Dairy is a leading DeLaval dealer supporting dairy farms across the south of England with advanced milking technologies, including robotic milking systems, parlours, cooling and related dairy equipment.

No Previous Dairy Engineering Experience Is Required.

We are keen to hear from engineers with transferable skills in mechanical, electrical, plumbing, hydraulics, pneumatics or refrigeration who want to move into a highly specialised and modern area of agriculture. Full product and specialist training will be provided.

Following an extensive training period, you will be based from our Attleborough depot and will be responsible for the installation, servicing, repair and breakdown response of automated milking equipment and milking plant across the East of England.

This is a field-based role offering variety, autonomy and the opportunity to work in an exciting and expanding industry.

Hours

39 hours per week

Mon-Thurs 08:00-16:30

Fri 08:00-16:00

On call rota requirement of 1 week in every 3 week

Key Duties Will Include

• Service, maintain and repair milking equipment, parlours and automated dairy systems.
• Attend breakdowns and aim for a high first-time fix rate.
• Carry out installation and commissioning work as required.
• Complete clear and accurate job paperwork in a timely manner.
• Maintain high standards of housekeeping, professionalism and customer service on site.
• Work safely at all times and follow health and safety procedures.
• Represent T H WHITE positively when working on customer farms.

The Ideal Applicant

• An engineering background with skills in mechanical, hydraulic, pneumatic and/or electrical work.
• Electrical bias and fault-finding experience would be advantageous.
• Strong diagnostic and problem-solving skills.
• Good communication skills and a customer-focused approach.
• Ability to work independently, stay organised and manage changing priorities.
• IT literate and able to complete service records accurately.
• Full UK driving licence.
• Own basic hand tools; specialist tools will be provided.
• Willingness to join an out-of-hours rota of 1 week in every 3 once trained.

Benefits

At T H WHITE, we are committed to training, mentoring and developing our engineers so they can build long-term careers with us. In return, we offer a competitive package and the chance to work with specialist dairy technology in a supportive team environment.

• Company van.
• Extensive overtime paid at a premium.
• Specialist product and technical training.
• 23.5 days’ holiday, rising to 26.5 days with service, plus bank holidays.
• Share Plan, giving employees a real stake in the business.
• Competitive pension scheme with joint contributions of up to 12.5%
• Life assurance cover of up to 5x salary with service.
• Staff discounts on a wide range of products including tools, workwear, household supplies and machinery.

T H WHITE is proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.