Service Engineer - Automated Gates

Interaction Recruitment Group; Royston; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company van provided

Company phone provided

Uniform, PPE and safety boots supplied

Company pension

Job summary

Interaction Recruitment Group is advertising a Service Engineer role focused on automated gates, covering Hertfordshire and surrounding areas. You will service, repair, and upgrade automated gate and entry systems, with strong emphasis on fault finding and customer service. The position offers a Monday–Friday schedule, no weekend or after-hours call-outs, and a company van and phone.

Qualifications

• Experience in gate automation or automated entry systems.
• Strong fault-finding and repair skills.
• Good mechanical and electrical knowledge.
• Excellent communication and customer service skills.
• Full UK driving licence.
• Ability to travel to customer sites.

Responsibilities

• Diagnose faults on automated gates and entry systems.
• Carry out planned servicing and reactive repairs.
• Complete upgrades and small installation works.
• Install replacement parts and equipment.
• Provide excellent customer service on-site.
• Complete work safely and to a high standard.
• Document service work where required.

Skills

Fault-finding

Repair skills

Mechanical knowledge

Electrical knowledge

Communication skills

Customer service

Full UK driving licence

Ability to travel to customer sites

Job description

Service Engineer - Automated Gates

Location: Hertfordshire
Salary: Competitive
Job Type: Permanent | Full-Time

The Opportunity

I am currently working on behalf of a well-established client who is looking for an experienced Service Engineer to join their growing team, specialising in automated gates and access control systems.

This is an excellent opportunity for an engineer with strong fault-finding skills who enjoys working independently, solving technical problems, and providing a high level of customer service. You'll be joining a supportive business that values work-life balance, offering no weekend work or evening call-outs as standard.

The Role

As a Service Engineer, you will be responsible for servicing, maintaining, repairing, and upgrading a range of automated gate and entry systems across customer sites throughout Hertfordshire and the surrounding areas.

Key Responsibilities

• Diagnose faults on automated gates and entry systems.
• Carry out planned servicing and reactive breakdown repairs.
• Complete upgrades, replacements, and small installation works.
• Fault find and repair:
  • Automated gates
  • Barriers
  • Intercom systems
  • GSM systems
  • Access control equipment
• Install replacement parts and equipment.
• Provide excellent customer service while working on-site.
• Complete all work safely, efficiently, and to a high standard.
• Accurately complete service documentation where required.

Candidate Requirements

Essential:

• Previous experience within gate automation, automated entry systems, access control, security systems, or a similar engineering role.
• Strong fault-finding and repair skills.
• Good mechanical and electrical knowledge.
• Excellent communication and customer service skills.
• Reliable, punctual, and self-motivated.
• Full UK driving licence.
• Ability to travel to customer sites.

Salary & Benefits

• Competitive salary (depending on experience).
• Permanent, full-time position.
• Monday to Friday working hours.
• No weekends (unless overtime is requested).
• No evening or bank holiday call-outs.
• Company van provided.
• Company phone provided.
• Uniform, PPE, and safety boots supplied.
• Company pension.
• Annual leave increases with length of service.
• Optional overtime available.
• Most travel is within approximately one hour of your home location.