Service Engineer

E3recruitment; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technical services provider in the United Kingdom is looking for a motivated Service Engineer to join their Technical Account Management team. The successful candidate will be responsible for managing customer relationships and providing technical support for service visits. They will enjoy a competitive salary along with other benefits, such as a company car and pension scheme. Ideal candidates will have a mechanical engineering background and experience in the laundry or hygiene industry.

Benefits

Company Car

Pension Scheme

Employee Assistance Programme

Additional days for length of service

Qualifications

• Experience in the laundry or hygiene industry and/or knowledge of equipment and servicing requirements is desirable.
• Ability to travel throughout the Republic of Ireland, with overnight stays as required.
• A background in Mechanical engineering is desirable with working Electrical knowledge.

Responsibilities

• Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements.
• Provide technical support to achieve business targets and customer satisfaction.
• Effectively manage and develop new and existing client relationships.

Skills

Technical support

Client relationship management

Travel willingness

Education

Mechanical engineering background

Knowledge of laundry/hygiene industry

Job description

An exciting opportunity has arisen for a knowledgeable and highly motivated Service Engineer to take the next step in their career and join a Technical Account Management team. They will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits and Account Management throughout the division.

Alongside a competitive salary, the Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more!

The successful Service Engineer will play a fundamental role in supporting the growth of the laundry and hygiene solutions division, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years.

Key Responsibilities of Service Engineer

• Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.
• Provide technical support to achieve business targets, customer satisfaction and objectives.
• Effectively manage and develop new and existing client relationships.
• Promote additional services while displaying knowledge of equipment and servicing requirements.
• Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.
• Support the acquisition of new accounts and prepare and deliver customer and colleague training.

Requirements & Qualifications for Service Engineer

• Ability to travel throughout the Republic of Ireland, with overnight stays as required.
• Experience in the laundry or hygiene industry and/or knowledge of equipment and servicing requirements is desirable.
• A background in Mechanical engineering is desirable with working Electrical knowledge.

For further information on the role of Service Engineer, or to be considered for the position, please click on the link below to apply directly.