Service Engineer

Mercury Hampton Ltd; United Kingdom; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Mobile device

Ongoing training

Pension

Job summary

Mercury Hampton Ltd is seeking a technically skilled Service Engineer to join the Northern Ireland Field Service Team, primarily covering the South of Northern Ireland with occasional travel into Ireland. Autonomy and exposure to cutting‑edge automation tech are offered, with on-site training and incremental salary progression.

The role requires an NVQ Level 3 in Electrical Engineering, strong fault finding, and a full UK driving licence.

Qualifications

• NVQ Level 3 in Electrical Engineering or equivalent.
• Ability to read and interpret electrical schematics and technical drawings.
• Excellent communication and time management skills.

Responsibilities

• Perform fault finding, servicing, maintenance and repairs on vertical lift and carousel systems.
• Respond to breakdowns and callouts, ensuring fast and effective resolution.
• Provide technical support and training to customers.
• Maintain accurate service documentation and reports.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Electrical fault finding

Communication skills

Time management

Education

NVQ Level 3 in Electrical Engineering

Job description

Service Engineer

• Industries: Specialise in Automated Storage Systems across a range of industries including Aerospace, Pharma, Logistics and Manufacturing
• Looking for Engineers who have an Electrical Qualification and can experience in any of the following equipment - Automated Storage/Storage Systems, Carousels, Conveyors, Lifts, Hydraulics, PLC’s, Motors, Bearings, Drives, Inventory Control, Material Handling Equipment
• Location: Northern Ireland
• Salary: Up to £40,000
• Hours: 8:00am – 4:30pm (Monday – Friday)
• No on-call rota + Christmas shut down
• German Manufacturing – direct training with the manufacturer on-site in Germany
• Training – on automated systems, with incremental salary increases on completion of each training module of £1500 (£4,500 total)
• Benefits – company van, fuel & expenses card, mobile, laptop, holidays, pension
• Revenue – increased revenue by £20m in the last two years

About the Role

A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its Northern Ireland Field Service Team. Mainly covering the South of Northern Ireland (Newry, Markethill, Keady, My, Moygashel, Dungannon, Newtownhamilton, Ravensdale etc) with occasional travel into Ireland. This role offers autonomy, variety, and the opportunity to work with cutting‑edge automation technology.

Key Responsibilities

• Perform fault finding, servicing, maintenance and repairs on vertical lift and carousel systems
• Respond to breakdowns and callouts, ensuring fast and effective resolution
• Provide technical support and training to customers
• Maintain accurate service documentation and reports
• Collaborate with internal teams to ensure smooth service delivery

Essential Requirements

• NVQ Level 3 in Electrical Engineering (or equivalent)
• Knowledge of both mechanical and electrical fault finding – ideally with similar equipment
• Ability to read and interpret electrical schematics and technical drawingsFull UK driving licence and willingness to travel across Northern Ireland
• Excellent communication and time management skills

What’s On Offer

• Up to £40,000 salary + incremental salary increases
• Extensive product training on global leading automated systems – direct with the manufacturer
• Company vehicle, tools, and mobile device
• Supportive team culture and ongoing development opportunities
• Core working hours: 8:00am – 4:30pm