Service Engineer

Mercury Hampton Ltd; Newry; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company vehicle

Fuel & expenses card

Mobile device

Laptop

Holidays

Pension

Training opportunities

Job summary

Mercury Hampton Ltd in Northern Ireland is seeking a skilled Service Engineer to join our field service team. You will fault find, service and repair vertical lift and carousel systems across NI, with some travel into Ireland, offering autonomy and exposure to cutting-edge automation technology.

We require NVQ Level 3 in Electrical Engineering (or equivalent), strong electrical/mechanical fault-finding abilities, and a full UK driving licence.

Qualifications

• NVQ Level 3 in Electrical Engineering (or equivalent).
• Knowledge of mechanical and electrical fault finding – ideally with similar equipment.
• Ability to read and interpret electrical schematics and technical drawings.
• Full UK driving licence and willingness to travel across Northern Ireland.
• Excellent communication and time management skills.

Responsibilities

• Perform fault finding, servicing, maintenance and repairs on vertical lift and carousel systems.
• Respond to breakdowns and callouts, ensuring fast and effective resolution.
• Provide technical support and training to customers.
• Maintain accurate service documentation and reports.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Electrical qualification

Fault finding

Reading schematics

Driving licence

Education

NVQ Level 3 in Electrical Engineering

Job description

• Industries: Specialise in Automated Storage Systems across a range of industries including Aerospace, Pharma, Logistics and Manufacturing
• Looking for Engineers who have an Electrical Qualification and can experience in any of the following equipment - Automated Storage/Storage Systems, Carousels, Conveyors, Lifts, Hydraulics, PLC's, Motors, Bearings, Drives, Inventory Control, Material Handling Equipment
• Location: Northern Ireland
• Salary: Up to £40,000
• Hours: 8:00am - 4:30pm (Monday - Friday)
• No on-call rota + Christmas shut down
• German Manufacturing - direct training with the manufacturer on-site in Germany
• Training - on automated systems, with incremental salary increases on completion of each training module of £1500 (£4,500 total)
• Benefits - company van, fuel & expenses card, mobile, laptop, holidays, pension
• Revenue - increased revenue by £20m in the last two years

About the Role

A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its Northern Ireland Field Service Team. Mainly covering the South of Northern Ireland (Newry, Markethill, Keady, My, Moygashel, Dungannon, Newtownhamilton, Ravensdale etc) with occasional travel into Ireland. This role offers autonomy, variety, and the opportunity to work with cutting-edge automation technology.

Key Responsibilities

• Perform fault finding, servicing, maintenance and repairs on vertical lift and carousel systems
• Respond to breakdowns and callouts, ensuring fast and effective resolution
• Provide technical support and training to customers
• Maintain accurate service documentation and reports
• Collaborate with internal teams to ensure smooth service delivery

Essential Requirements

• NVQ Level 3 in Electrical Engineering (or equivalent)
• Knowledge of both mechanical and electrical fault finding - ideally with similar equipment
• Ability to read and interpret electrical schematics and technical drawings
• Full UK driving licence and willingness to travel across Northern Ireland
• Excellent communication and time management skills

What's On Offer

• Up to £40,000 salary + incremental salary increases
• Extensive product training on global leading automated systems - direct with the manufacturer
• Company vehicle, tools, and mobile device
• Supportive team culture and ongoing development opportunities
• Core working hours: 8:00am - 4:30pm