Service Engineer

Konecranes; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Konecranes is seeking a qualified Service Technician to join our dynamic team in Manchester. The role involves maintaining and servicing various electric cranes, ensuring high safety standards and customer satisfaction. We offer a competitive salary with attractive overtime options, extensive training, and a supportive work environment that values safety and employee growth.

Benefits

Generous Overtime and Double Time at Weekends

Call out payment

Contributory pension

Life assurance

Training on high-quality products

Employee Assistance Programme

Company van and equipment provided

Employee Share Save Scheme

Discounts on retail and leisure

Qualifications

• Requires apprentice-trained or equivalent in electrical engineering.
• Mechanical knowledge necessary for repairing cranes.
• Ability to troubleshoot and maintain industrial equipment.

Responsibilities

• Perform preventative maintenance and repairs on electric overhead cranes.
• Troubleshoot equipment breakdowns and consult with customers.
• Complete documentation via mobile device.

Skills

Electrical engineering

Mechanical knowledge

Health & Safety awareness

Customer interaction

Education

Apprentice-trained or equivalent

Job description

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At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are recruiting an electrically qualified Service Technician to be based in the areas of Liverpool, Warrington, Manchester

This role reports to the Operations Manager.

The role of a Service Technician is within the department of Industrial Service, offering maintenance and service solutions for all crane brands. Your role will involve the maintenance, repair and upgrade of our customers' lifting equipment. The work we offer is varied and two days are never the same. You might be interested to learn that we are the original service provider for both Konecranes, Demag and Morris equipment.

This role is based on a 39-hour week Mon-Fri (days) with ample opportunity for generous paid overtime, paid travel time is also included.

Your main responsibilities will include:

• You will perform preventative maintenance and repairs on electric overhead travelling cranes
• Trouble- shooting equipment breakdowns.
• Consult with customers on repair and safety related issues.
• Complete appropriate documentation through your mobile device.

What we are looking for in you:

• We ask that you are apprentice-trained or equivalent and conversant with electrical engineering disciplines.
• Mechanical knowledge
• Experience of maintaining/repairing cranes or industrial equipment as a minimum
• Health & Safety awareness
• Be personable as there is regular customer contact
• You will be asked to climb a ladder and able to work at heights
• Willingness to work extra hours this attracts paid overtime - we pay double time at the weekend!
• Hold a current driving licence
• Willingness to work on the On-Call Rota with enhanced premium

What we offer:

• A competitive base salary, with excellent OTE.
• Paid travel time to your first job of the day and on the return home in the evening.
• Generous Overtime and Double Time at Weekends
• Call out payment
• Konecranes Technician earns a share of the margin made on sales leads/ Scheme is paid quarterly and requires no additional paperwork
• Contributory pension + life assurance + income protection insurance
• A Company van with satnav, corporate clothing and smart phone are provided
• Employee Share Save Scheme
• 100s of discounts on high street and online purchases including retail, grocery, DIY and leisure
• Employee Assistance Programme
• We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme

Why Join Us?

• Safety is our #1 priority and our mantra is Life Saving Behaviours; recognising our commitment to this we have been awarded the RoSPA Gold Medal Award (for 6 consecutive years Golds) for our UK company safety performancemaking us a market leader in employee safety.
• When you join Konecranes you immediately notice a strong sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation, as we believe that sustainable growth is a result of a strong responsible performance.

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Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.