Service Engineer

Orion Electrotech Manufacturing; Lewes; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a Service Engineer with a forward-thinking company, where you will provide technical support and training for high-tech equipment. This role emphasizes outstanding customer service, ensuring customer satisfaction while maintaining and repairing equipment. With over 50% travel required, you will engage with clients both in the UK and internationally, making a significant impact on their operations. Join a dynamic team that values your expertise and offers a range of benefits, including a pension and generous holiday allowance. If you're passionate about technology and customer service, this is the perfect role for you.

Benefits

Pension

Medicash

Performance Bonus

25 Days Holiday + Birthday Off

Qualifications

• HNC/HND in mechanical/electrical subject or equivalent experience required.
• Proficiency with tools and test equipment is essential.

Responsibilities

• Provide technical support via helpdesk, email, and site visits.
• Diagnose, repair, and test faulty equipment.

Skills

Technical Support

Problem-Solving

Communication Skills

Wiring and Test Equipment Proficiency

Education

HNC/HND in Mechanical/Electrical Subject

Equivalent Experience

Tools

Engineering Drawings

Diagnostic Tools

Job description

Job Title: Service Engineer

Location: Lewes

Job Type: Full-Time (37 hours per week)

Travel Required: Over 50% (UK and international)

Service Engineer Role:
An exciting opportunity to provide technical support, repairs, installations, and training for high-tech equipment. As a Service Engineer, you will deliver outstanding customer service, maintain equipment, and ensure customer satisfaction.

Service Engineer Key Responsibilities:

1. Provide technical support via helpdesk, email, and site visits.
2. Diagnose, repair, and test faulty equipment.
3. Install and train customers on equipment use.
4. Maintain databases and promote service sales.

Service Engineer Required Skills & Experience:

1. HNC/HND in mechanical/electrical subject or equivalent experience.
2. Proficiency with tools, wiring, test equipment, and engineering drawings.
3. Strong communication, problem-solving, and customer-facing skills.

Service Engineer Benefits:

1. Pension
2. Medicash
3. Bonus (Based on company performance)
4. 25 days holiday + Birthday off

If you are interested in this Service Engineer position, please click apply now or call Aiden at Orion Reading today.

Due to the volume of applications we receive, unfortunately, we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful.