Service Engineer

Accessibilitykleemann Uk Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools provided

Mobile phone

Uniform

Pension

Paid holiday

Training opportunities

Supportive team

Job summary

KLEEMANN UK GROUP is seeking a Service Callout Engineer to join our UK operations. You will respond to emergency lift callouts, diagnose faults, and perform repairs in South East London, Surrey and beyond.

You’ll also document service activities and coordinate with the office and clients to ensure reliability and safety. Applicants should have NVQ Level 3 in Lift Engineering, proven service experience, and a full UK driving licence.

Qualifications

• Proven lift service and emergency callout experience.
• Strong fault-finding and problem-solving skills.
• Excellent communication with customers and office team.

Responsibilities

• Respond to emergency callouts and lift breakdowns in your area.
• Diagnose, repair, and implement solutions to restore lift service.
• Complete accurate service reports and documentation.
• Maintain tools, equipment and vehicle to high standards.
• Adhere to health and safety regulations and company policies.
• Participate in out-of-hours on-call rota.

Skills

Lift service

Emergency callouts

Fault-finding

Communication skills

Driving licence

Education

NVQ Level 3 in Lift Engineering

Job description

Position: Service Callout EngineerCompany: KLEEMANN UK GROUPLocation: South East London, Surrey, Southampton We're seeking to expand our field operations team. We're looking for Service Engineers to join our team. Step into a key role in our UK operations and help us maintain our high standards of service and safety.

Key Responsibilities

• Respond promptly to emergency callouts and lift breakdowns in your designated area
• Diagnose, repair, and implement immediate solutions to restore lift service
• Perform minor adjustments and temporary repairs when necessary
• Complete accurate service documentation and reports
• Communicate effectively with the office team and clients to provide updates and ensure satisfaction
• Participate in the out-of-hours on-call rota
• Maintain your tools, equipment, and company vehicle to high standards
• Adhere to health & safety regulations and company policies

Basic Qualifications

• NVQ Level 3 (or equivalent) in Lift Engineering
• Proven experience in lift service and emergency callout response
• Excellent fault-finding and problem-solving skills
• Full UK driving licence (essential)
• Customer-focused with strong communication skills
• Self-motivated with the ability to manage your own schedule
• Familiarity with various lift brands and control systems (advantageous)

What We Offer

• Competitive salary with overtime and callout payments
• Company vehicle, fuel card, and full set of tools
• Mobile phone and uniform provided
• Pension scheme and paid holiday
• Continuous training and development opportunities
• A supportive, professional, and safety-focused team environment

If you're a qualified lift engineer looking for your next challenge in a well-established, growing organisation, we'd love to hear from you. Join us and be part of our commitment to safety, reliability, and technical excellence.

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Equal Opportunities & AccessibilityKLEEMANN UK GROUP is proud to be an Equal Opportunities Employer. We value diversity and inclusion and are committed to providing a workplace where everyone can thrive. If you require any reasonable adjustments during the recruitment process, please let us know.