Service Driver

Lithia; Stourbridge; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family leave policies

Salary sacrifice scheme

Volunteer day

Long service awards

Training and development

Cycle to work

High street discounts

Referral scheme

Job summary

Lithia UK is seeking a Service Driver to collect and deliver customer vehicles, ensuring safe handovers and on-time arrivals. You will support loan vehicle movement and perform basic vehicle checks, while maintaining a friendly, professional demeanor with customers.

The role requires a full UK manual driving licence, prior driving/delivery experience, and strong communication skills to coordinate with the service team and customers in a fast-paced dealership environment.

Qualifications

• A full UK manual driving licence is essential and you must be confident driving a range of vehicles.
• Previous driving or delivery experience across multiple routes and vehicles is required.
• Strong communication skills and the ability to build rapport with customers and colleagues.
• Ability to plan travel routes and manage time effectively within a busy team.

Responsibilities

• Collect and deliver customer vehicles safely and on time with seamless handovers.
• Coordinate movement of loan and company vehicles across the dealership and surrounding areas.
• Perform basic vehicle checks before and after transport to ensure cleanliness and presentation.
• Be a reliable, friendly point of contact, delivering professional support during vehicle transport.
• Assist the aftersales team with vehicle movements and day-to-day logistics.
• Uphold the highest standards of professionalism and represent the brand positively.

Skills

Driving licence

Driving experience

Customer service

Communication skills

Route planning

Job description

Evans Halshaw KIA, Stoubridge

Basic salary of £26,436.80 pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

As a Service Driver, you’ll play an important part in creating an effortless experience for our customers. You’ll safely collect and return vehicles, ensuring each handover is smooth, professional and stress-free. Every journey matters- whether transporting customer cars, assisting with loan vehicles or supporting the service team within the dealership.

You’ll be the friendly face that represents both our team and brand, helping to keep things running efficiently behind the scenes while delivering outstanding service every step of the way.

Your Journey as a Service Driver:

• Collect and deliver customer vehicles safety and on time, ensuring each handover is seamless
• Co-ordinate the movement of loan and company vehicles across the dealership and surrounding areas
• Perform basic vehicle checks before and after transport to ensure cars are clean, well-presented, and ready for customers
• Be a reliable and friendly point of contact, ensuring customers receive professional support during vehicle transport
• Assist the aftersales team with vehicle movements around the dealership and support day-to-day logistics
• Uphold the highest standards of professionalism, representing our brand positively at all times

Do you have what it takes to be a Evans Halshaw colleague? We’re looking for someone who has:

• A full UK manual driving licence is essential, with the confidence to drive a range of vehicles
• Previous driving/delivery experience throughout multiple transport routes and with a range of vehicles
• Strong communication skills and the ability to build rapport with customers and colleagues
• The ability to plan travel routes, manage time effectively and work productively as part of a busy team
• Genuine commitment to delivering outstanding services and representing our brand with pride

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.