Service Desk Analyst

Proactive Appointments; Reading; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Reading is seeking an experienced Service Desk Analyst to join their team on a permanent basis. This on-site role offers opportunities for remote working after probation, alongside a competitive salary and an attractive benefits package, including training and development, health cover, and discounts.

Benefits

Annual leave

Pension scheme

Health cover

Training & development

Discounts

Free parking

Opportunity for progression

Friendly team atmosphere

Qualifications

• 3+ years in a Service Desk/Cloud Service Desk environment.
• Any 3rd Line Support experience beneficial.
• Good experience with O365 (Exchange, Outlook, Teams).

Skills

2nd Line Support

3+ years in Service Desk

O365

Microsoft Cloud Fundamentals

Microsoft Azure

Education

Microsoft Cloud Fundamentals Certificates

Job description

Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis.

Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working.

You will be rewarded with a brilliant salary and benefits package including annual leave, pension scheme, remote working (after probation), health cover, training & development, discounts, a truly fun and friendly team, free parking, the opportunity to move up the ladder and many more perks!

Service Desk Analyst - Key Skills:

• 3+ years in a Service Desk/Cloud Service Desk environment
• 2nd Line Support experience, any 3rd Line Support experience is beneficial
• Good experience with O365 (Exchange, Outlook, Teams) etc
• Microsoft Cloud Fundamentals Certificates, such as AZ-900
• Microsoft Azure is very nice to have

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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