Service Desk Analyst – 11028SR1

Proactive.IT Appointments Limited; Reading; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading IT appointments agency seeks a Service Desk Analyst for a permanent role in Reading. The successful candidate will join a friendly team and enjoy an attractive salary along with several benefits including health cover and training opportunities. After probation, one day a week will allow for remote working.

Benefits

Annual leave

Pension scheme

Remote working (after probation)

Health cover

Training & development

Discounts

Free parking

Opportunity for career progression

Qualifications

• 3+ years experience in Service Desk/Cloud Service Desk environment.
• Experience with 2nd Line Support; 3rd Line Support experience is beneficial.
• Good knowledge of O365 (Exchange, Outlook, Teams).

Skills

Service Desk/Cloud Service Desk experience

2nd Line Support experience

O365 experience

Microsoft Cloud Fundamentals Certificates (AZ-900)

Microsoft Azure

Job description

11028SR1
£28k – 32k per year + Brilliant Benefits

Service Desk Analyst

Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis.

Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working.

You will be rewarded with a brilliant salary and benefits package including annual leave, pension scheme, remote working (after probation), health cover, training & development, discounts, a truly fun and friendly team, free parking, the opportunity to move up the ladder and many more perks!

Service Desk Analyst – Key Skills:

• 3+ years in a Service Desk/Cloud Service Desk environment
• 2^nd Line Support experience, any 3^rd Line Support experience is beneficial
• Good experience with O365 (Exchange, Outlook, Teams) etc
• Microsoft Cloud Fundamentals Certificates, such as AZ-900
• Microsoft Azure is very nice to have

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/