Service Desk Analyst

Solutions Consultancy; Batley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Solutions Consultancy recherche un Analyste Service Desk 1er-2ème niveaux pour fournir un support utilisateur à Leeds. Le candidat idéal aura des compétences en Microsoft Windows, Active Directory et un fort sens de la communication. Ce poste en pleine évolution offre des opportunités de développement professionnel avec une approche axée sur la croissance.

Qualifications

• Aucune expérience requise, formation continue proposée.
• Compétences en communication et dépannage essentielles.
• Proactif dans l'apprentissage et la progression.

Responsibilities

• Fournir un support aux utilisateurs finaux du lundi au vendredi.
• Diagnostiquer et résoudre les problèmes techniques liés aux logiciels.
• Travailler en étroite collaboration avec l'équipe pour améliorer la satisfaction utilisateur.

Skills

Microsoft Windows 10/11

Microsoft Office 365

Active Directory

Group Policy

SCCM

Troubleshooting

Communication

Job description

1 week ago Be among the first 25 applicants

1st- 2nd Line Support / Service Desk Analyst /IT Support– Based in Leeds- Mon – Fri needed to provide end user support.

As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.

Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic's ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.

Any1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support

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