Service Designer (SC Cleared)

JR United Kingdom; Nottingham; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading consulting firm is seeking an SC Cleared Service Designer in Nottingham. The role involves enhancing user-centric service designs for major clients while offering remote flexibility with occasional travel. Ideal candidates will possess strong problem-solving skills and experience in agile environments.

Qualifications

• Active SC Clearance is mandatory.
• Proven experience in service design independently.
• Familiarity with GDS principles and standards required.

Responsibilities

• Maximize value delivery from concept to implementation.
• Guide clients through the service design process.
• Collaborate on innovative ideas with solution teams.

Skills

User-Centered Design

Critical Thinking

Problem Solving

Stakeholder Management

Agile (Scrum)

Facilitation Skills

Job description

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Service Designer (SC Cleared), Nottingham

Client: Stealth iT Consulting

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 9

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Stealth IT Consulting is supporting a major player in the digital consulting industry and seeks SC Cleared Service Designers to join the Design team. This role offers development opportunities, working with prominent clients in both public and private sectors, including DWP, NHS Digital, BP, and Ikea.

This position is primarily remote with occasional travel to London, Manchester, or Glasgow depending on the project.

Responsibilities:

• Maximize value delivery for clients from concept to implementation.
• Guide clients through the entire service design process.
• Embed user-centred design thinking using various tools and methods.
• Collaborate on innovative ideas with solution teams.
• Enhance existing services and introduce new industry-first experiences.
• Engage stakeholders to demonstrate the impact of user-centric solutions.

Requirements:

• Active SC Clearance (must).
• Proven experience in full service design process, independently.
• Familiarity with GDS principles and standards.
• Ability to produce service design deliverables like user journeys, personas, and blueprints.
• Understanding accessibility challenges for diverse users.
• Strong facilitation skills for workshops and design sprints.
• Ability to visualize complex services clearly.
• Critical thinking and problem-solving skills.
• Experience working in agile (scrum) environments.
• Ability to manage priorities under deadlines.
• Stakeholder management skills.
• Advocacy for user-centric design translating user stories into strategies.