Service Designer (SC Cleared)

JR United Kingdom; Doncaster; Remote; GBP 45,000 - 70,000; Full time

Job summary

A leading digital consulting firm is seeking SC Cleared Service Designers in Doncaster to enhance user experiences across public and private sectors. This position emphasizes user-centric values, collaboration with stakeholders, and effective service design practices. Candidates will drive improvement in service delivery while working with eminent clients like the NHS and others.

Qualifications

• Active SC Clearance required.
• Experience in the full service design process.
• Knowledge of GDS principles and standards.

Responsibilities

• Deliver high-value services from concept to implementation.
• Guide clients through the entire service design process.
• Use tools to embed design thinking and user-centered approaches.

Skills

User-Centricity

Problem-Solving

Collaboration

Facilitation Skills

Critical Thinking

Stakeholder Management

Job description

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Service Designer (SC Cleared), Doncaster

Client:

Stealth iT Consulting

Location:

Doncaster, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

15

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Stealth IT Consulting is supporting a major player in the digital consulting industry and is seeking SC Cleared Service Designers to join the team. This role offers opportunities to develop skills and work with major clients across public and private sectors, including DWP, NHS Digital, BP, and Ikea.

This position is primarily remote, with occasional travel to London, Manchester, or Glasgow depending on the project.

Responsibilities include:

• Maximizing Value: Deliver high-value services from concept to implementation.
• End-to-End Support: Guide clients through the entire service design process.
• User-Centricity: Use tools and methods to embed design thinking and user-centered approaches.
• Collaboration: Work with solution teams to design innovative products and services.
• Service Improvements: Use trends to enhance existing services and create industry-first experiences.
• Stakeholder Influence: Advocate for user-focused transformation with various stakeholders.

Requirements:

• Active SC Clearance (must)
• Proven experience in full service design process independently
• Knowledge of GDS principles and standards
• Ability to create service design deliverables (user journeys, personas, blueprints)
• Understanding accessibility challenges
• Facilitation skills for workshops and sprints
• Ability to visualize complex services clearly
• Critical thinking and problem-solving skills
• Experience working in agile environments
• Ability to manage priorities and deadlines
• Stakeholder management skills
• Advocacy for user-centricity