Service Designer (SC Cleared)

JR United Kingdom; Guildford; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading company in digital consulting seeks a SC Cleared Service Designer to enhance their Design team. This role offers a mix of remote work and occasional travel, providing an opportunity to work with high-profile clients in various sectors. Key responsibilities include driving service improvements and advocating for user-centric transformation. Candidates must excel in managing priorities and have a robust understanding of the service design process.

Qualifications

• Active SC Clearance is mandatory.
• Proven experience in full service design processes.
• Familiarity with GDS principles and standards.

Responsibilities

• Maximizing value by delivering solutions from concept to implementation.
• Guiding clients through service design processes.
• Using design thinking tools and methods.

Skills

User-Centricity

Critical Thinking

Problem-Solving

Facilitation Skills

Stakeholder Management

Job description

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Service Designer (SC Cleared), Guildford

Client: Stealth iT Consulting

Location:

Guildford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Stealth IT Consulting is supporting a major player in digital consulting. We seek SC Cleared Service Designers to impact our Design team. This role offers growth opportunities, working with clients in public and private sectors (including DWP, NHS Digital, BP, Ikea).

This role is mainly remote with occasional travel to London, Manchester, or Glasgow depending on the project.

As a Service Designer, your responsibilities include:

• Maximizing Value: Deliver high-value solutions from concept to implementation.
• End-to-End Support: Guide clients through service design processes, from ideation to testing.
• Championing User-Centricity: Use tools and methods to embed design thinking and user-centered approaches.
• Innovative Collaboration: Work with solution teams to design forward-thinking products and services.
• Driving Service Improvements: Use trends to enhance services and introduce innovative experiences.
• Influencing Stakeholders: Advocate for user-focused transformation with various stakeholders.

Required Experience:

• Active SC Clearance: Must have
• Proven experience in full service design process, working independently.
• Familiarity with GDS principles and standards.
• Expertise in creating deliverables like user journeys, personas, blueprints.
• Understanding accessibility challenges for diverse users.
• Strong facilitation skills for workshops and sprints.
• Ability to visualize complex services clearly.
• Critical thinking and problem-solving skills.
• Experience in agile environments with cross-functional teams.
• Ability to manage priorities under deadlines.
• Stakeholder management skills.
• Advocacy for user-centricity.