Service Designer (Government)

Stealth iT Consulting; Newsham; On-site; GBP 82,000 - 111,000; Full time

Job summary

Stealth iT Consulting is seeking a Service Designer to join UK-based and remote delivery projects. The role focuses on user-centered design, systems thinking, and service design methods to shape digital services.

You will create service blueprints, journey maps, and prototypes, and collaborate with policy, operating, and technical stakeholders in Agile, multidisciplinary teams. A good grasp of accessibility and the GDS Service Standard is essential.

Qualifications

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user-centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.

Skills

Service design

User-centred design

Service blueprints

Journey maps

Agile delivery

Facilitation

GDS Service Standard

Accessibility

Job description

Service Designer - UK/Remote - £525/Day

Essential Skills:

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user‑centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.