Service Designer (Government)

Stealth iT Consulting; Plymouth; On-site; GBP 82,000 - 111,000; Full time

Job summary

Stealth iT Consulting is seeking a Service Designer to join a UK-based remote delivery team. The role offers a day rate of £525 and a flexible UK/remote setup to work with multidisciplinary peers.

You'll apply user-centered design, systems thinking and service design methods to create blueprints, journey maps and prototypes while collaborating with policy, operations and technical stakeholders in an Agile environment.

Qualifications

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user-centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.

Skills

Service design

User-centered design

Systems thinking

Service blueprints

Journey maps

Prototyping

Stakeholder facilitation

Agile delivery

Accessibility & inclusive design

Job description

Service Designer - UK/Remote - £525/Day

Essential Skills:

• Proven experience as a Service Designer in digital delivery.
• Strong understanding of user‑centred design, systems thinking, and service design methods.
• Experience creating service blueprints, journey maps, and prototypes.
• Ability to work with policy, operational, and technical stakeholders.
• Strong facilitation and communication skills.
• Experience working in Agile, multidisciplinary teams.
• Understanding of accessibility, inclusive design, and the GDS Service Standard.