Service Delivery Operative

Restore PLC; Heywood; On-site; GBP 22,000 - 27,000; Part time

Job summary

Restore Information Management is seeking a hands-on Service Delivery Operative in Heywood to support our warehouse and records management. You will handle documents, index records, and ensure secure destruction and confidentiality in line with procedures.

Working Monday to Friday, this 4-month fixed term contract offers an opportunity to contribute to high standards of data security while developing meticulous data-handling skills and teamwork within a busy operative environment.

Qualifications

• Essential: basic computer skills for data entry and record handling.
• Essential: accuracy in data entry and indexing tasks.
• Essential: ability to stand for extended periods.
• Essential: comfortable working at heights and with a scissor lift.

Responsibilities

• Track, check and protect customer information through careful handling and indexing of records.
• Complete and maintain accurate paperwork in line with documented procedures.
• Utilise Records Management system to manage records efficiently.
• Record and store incoming boxes, files and documents in designated warehouse locations.
• Handle archive boxes and materials using safe working practices and equipment provided.

Skills

Computer basics

Data entry

Standing for long

Scissor lift safety

Record sorting

Job description

• Role: Service Delivery Operative
• Location: Heywood (OL10 2SX)
• Contract Type: 4 Month Fixed Term Contract
• Hours: Monday - Friday 7:00am - 3:30pm
• Salary: £24,862.50 Per Annum

Are you looking for a hands-on role where your attention to detail, reliability and commitment can make a real difference?

We are looking for a motivated Warehouse Operative / Service Delivery Operative to join our Physical Services team within Restore Information Management. Our warehouse team plays a crucial role in maintaining the highest levels of data security, ensuring the secure handling and destruction of documents to keep our customers' information safe.

Become an essential part of our success and contribute to our smooth operations!

Key Responsibilities

• Track, check and protect customer information through careful handling and indexing of records.
• Complete and maintain accurate paperwork in line with documented procedures.
• Utilise our Records Management system to manage records efficiently.
• Record and store incoming boxes, files, and documents in designated warehouse locations.
• Handle archive boxes and materials using safe working practices and equipment provided
• Maintain confidentiality and data security standards
• Support operational targets and service delivery
• Follow health and safety procedures at all times

What we are looking for

• A positive team player who can also work independently, follow processes and take responsibility for their work.
• A willingness to support other operational teams by completing data entry, scanning, storing and indexing tasks accurately.
• Someone who enjoys working in a fast-paced, active warehouse environment where no two days are the same.
• A dependable and committed individual who takes pride in delivering high-quality work.
• Manage workload and complete tasks within agreed timescales
• A driving licence isn't required for this role, however it would be beneficial due to to the location of the site.
• Someone who has basic Computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks (Essential)
• Able to stand for extended periods of time(Essential)
• Able to work at heights and no issues using a scissor lift (Essential)
• Confident in recording and sorting high volume of incoming files and boxes (Essential)
• Physically comfortable with lifting up to 10kg on a daily basis (Essential))

About Us

At Restore Information Management, we help organisations protect, manage and access their information with confidence. As the UK's largest independently owned Information Management company, we support over 6,300 customers with secure physical and digital information solutions.

With over 30 years of expertise, industry-leading facilities and a customer-first approach, we're trusted to deliver exceptional service and go the extra mile to solve our customers' challenges. Join us and be part of a business where your contribution truly makes a difference.

What We Can Offer You:

• Life assurance
• Annual leave entitlement (starting with 20 – 25 days + bank holidays)
• Contributory pension scheme
• Share save scheme
• Paid volunteer day
• Long service recognition
• Eyecare voucher
• Retail discounts
• Family leave
• Employee assistance programme

We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.