Service Delivery Manager: IT MSP Excellence & Growth

Comms-care Group; Northwich; A distancia; GBP 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Plan

Birthday day off

Employee Discounts

Wellness room

Descripción de la vacante

Comms-care Group in Northwich is seeking a Service Delivery Manager to oversee contractual deliverables and the end-to-end customer experience. You will ensure governance, drive service improvements, manage risks, and report on performance against contractual commitments.

The role requires proven experience in service delivery within IT, strong communication skills, and a customer-centric approach to maintain satisfaction and grow partnerships.

Descripción del empleo

Comms-care Group in Northwich is seeking a Service Delivery Manager to oversee contractual deliverables and the end-to-end customer experience. You will ensure governance, drive service improvements, manage risks, and report on performance against contractual commitments.

The role requires proven experience in service delivery within IT, strong communication skills, and a customer-centric approach to maintain satisfaction and grow partnerships.