Service Delivery Manager

Avanti Recruitment; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Avanti Recruitment is assisting a London-based software business to appoint an IT Infrastructure Manager to own the cloud-first environment and internal IT. The role collaborates with product engineers and an external MSP to shape security, reliability and cost efficiency across Azure and Microsoft 365.

The ideal candidate will have hands-on Azure experience, strong problem-solving skills and a readiness to learn across IAM, Intune and IaC practices while driving automation and AI-enabled

Qualifications

• Hands-on Microsoft Azure infrastructure experience.
• Good understanding of cloud architecture, troubleshooting and security fundamentals.
• Experience working in or supporting cloud-based environments.
• Broad technical knowledge and the ability to understand how different systems fit together.
• Exposure to Microsoft 365, Entra ID or similar identity and administration technologies.
• Strong problem-solving skills and sound technical judgement.
• Enthusiasm for AI tools, scripting and automation.
• Confidence taking responsibility and working independently.

Responsibilities

• Own and support the company's Azure infrastructure.
• Ensure cloud services are secure, reliable and cost-effective.
• Manage and improve Microsoft 365, identity management and internal IT systems.
• Support product engineers with shared infrastructure, standards and cloud environments.
• Use AI tools to automate tasks, troubleshoot problems, develop scripts and improve efficiency.
• Collaborate with compliance on information security and controls.
• Manage technical suppliers and the MSP.
• Identify opportunities to improve processes, automate tasks and strengthen infrastructure reliability.
• Develop experience across cloud infrastructure, internal IT, security and technical operations.

Skills

Azure infrastructure

Cloud architecture

Security fundamentals

Automation scripting

AI tooling interest

PowerShell

Python

Intune

Entra ID

Infrastructure as Code

ISO 27001

Tools

PowerShell

Intune

IaC tools

Microsoft 365

Entra ID

Job description

IT Infrastructure Manager

Location: London, office-based Tuesday to Thursday

Ready to take ownership of a cloud-first technology environment?

We’re working with a growing London-based software business looking for a technically capable, ambitious IT professional to take ownership of its cloud infrastructure and internal IT environment.

This is an excellent opportunity for an Azure Infrastructure Engineer, Cloud Engineer or IT professional who enjoys working across multiple technologies and wants to progress into a broader infrastructure management role.

The company operates a cloud-first SaaS environment built on Microsoft Azure, with internal systems primarily delivered through cloud-based software.

You’ll work closely with product engineers, compliance colleagues and an external managed service provider, taking responsibility for the wider technology environment.

You don’t need to be an expert in every technology listed. The company is looking for someone with strong technical foundations, excellent problem-solving skills and the confidence to take ownership and learn new systems quickly.

What you’ll be doing

• Supporting and taking ownership of the company's Microsoft Azure infrastructure.
• Ensuring cloud services are secure, reliable and cost-effective.
• Managing and improving Microsoft 365, identity management and internal IT systems.
• Supporting product engineers with shared infrastructure, technical standards and cloud environments.
• Using AI tools to automate tasks, troubleshoot problems, develop scripts and improve efficiency.
• Working alongside compliance colleagues on information security and technical controls.
• Managing technical suppliers and working with an established managed service provider.
• Identifying opportunities to improve processes, automate tasks and strengthen infrastructure reliability.
• Developing your experience across cloud infrastructure, internal IT, security and technical operations.

What we’re looking for

You'll need a solid foundation in cloud infrastructure, particularly Microsoft Azure, alongside the curiosity and adaptability to work across different technical areas.

• Hands‑on Microsoft Azure infrastructure experience.
• A good understanding of cloud architecture, troubleshooting and security fundamentals.
• Experience working in or supporting cloud‑based environments.
• Broad technical knowledge and the ability to understand how different systems fit together.
• Exposure to Microsoft 365, Entra ID or similar identity and administration technologies.
• Strong problem‑solving skills and sound technical judgement.
• Enthusiasm for AI tools, scripting and automation.
• Confidence taking responsibility and working independently.

Experience with PowerShell, Python, Intune, infrastructure as code, ISO 27001 or SaaS environments would be advantageous.

Why consider this opportunity?

• Move from an engineering position into broader infrastructure ownership.
• Gain exposure to Azure, internal IT, security, automation and business systems.
• Work in an environment that actively encourages AI tools to improve productivity.
• Take responsibility for meaningful technical decisions.
• Work closely with product engineering and senior management.
• Develop experience across areas that may be split between multiple teams in larger companies.

If you're technically strong, naturally curious and looking for the opportunity to take on more responsibility, we'd be keen to speak with you