Service Delivery Lead – DDaT & Incident Management

Talenzon; United Kingdom; On-site; GBP 45,367 - 50,877; Full time

Job summary

Talenzon is seeking a confident and capable Service Manager to join our Digital Data and Technology (DDaT) department. This permanent, full-time position involves managing critical DDaT services including flood and incident management, with full ownership of operations.

The role requires proactive engagement with business stakeholders to ensure services meet performance standards and service level agreements. The starting salary ranges from £45,367 to £50,877 per annum, with discussions for part-time options welcomed.

Responsibilities

• Manage DDaT services, including flood and incident management.
• Act as primary contact for business customers and ensure service delivery.
• Monitor and report on service performance and quality.

Job description

Talenzon is seeking a confident and capable Service Manager to join our Digital Data and Technology (DDaT) department. This permanent, full-time position involves managing critical DDaT services including flood and incident management, with full ownership of operations.

The role requires proactive engagement with business stakeholders to ensure services meet performance standards and service level agreements. The starting salary ranges from £45,367 to £50,877 per annum, with discussions for part-time options welcomed.