Service Coordinator (Battery Storage/ Power Systems)

Ernest Gordon Recruitment Limited; Rugby; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the production market is seeking a Service Coordinator in Rugby. This role involves providing technical assistance and diagnosing product issues, with opportunities for career progression and in-house training. Ideal candidates have experience with power supplies or generators and a commitment to customer service.

Benefits

25 days holiday + bank holidays

In-house training

Achievable career progression

Qualifications

• Experience in power supplies, generators, or a similar field.
• Willingness to transition from engineering to a coordinator role.
• Ability to commute to Rugby.

Responsibilities

• Providing first-line technical assistance to engineers and customers.
• Reporting and logging machine/product defects.
• Troubleshooting and diagnosing product issues.

Skills

Technical Assistance

Troubleshooting

Customer Service

Job description

Service Coordinator (Battery Storage/ Power Systems)

Service Coordinator (Battery Storage/ Power Systems)

Rugby

Are you a Service Coordinator with experience in power supplies or similar, or an Engineer wanting to get off the tools, looking for a role at a well-established and world-renowned company, currently leading the production market of Generators, Battery Energy Storage Systems, Lighting Towers, and Material Handling Equipment?

Do you want to work in a role that offers achievable career progression into senior positions, in-house training on the company's expertise, 25 days holiday + bank holidays, as well as the chance to work for a company with a reputable and world-wide presence?

On offer is the chance to become a key-player in a well-established manufacturing company, with a respected reputation and great staff retention rate, who not only operate in the UK but further a field in countries such as Germany and France.

In this role you will be responsible for providing first-line technical assistance to engineers, customers, and internal departments, as well as working with the manufacturing factory on reporting machine/ product defects and scheduling maintenance jobs, you will also be responsible for troubleshooting and diagnosing product issues.

This role would suit a Service Coordinator with experience with power supplies/ generators or similar, or an Engineer looking to get off the tools, looking to become a staple-part of a highly reputable team, with the added benefit of scalable career progression, in-house training and a great holiday structure.

The Role

• Aiding engineers, customers, and internal departments
• Reporting and logging machine/ product defects
• Troubleshooting and diagnosing product issues

The Person

• Service Coordinator with experience in Power Supplies/ Generators or similar
• Engineer looking to get off the tools
• Commutable distance to Rugby

BBBH20083

Key Words: Service Coordinator, Service Controller, Power Supplies, Engineer, Generators, UPS, Battery Energy Storage Systems, Lighting Towers, Progression, Training, Rugby, Coventry

If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.

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