Service coordinator

ABB E-mobility; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

ABB E-mobility seeks a Service Coordinator in Milton Keynes to manage service job coordination and drive service strategy implementation. The ideal candidate has 2+ years in an industrial environment and fluency in English and Spanish, aiming to boost customer satisfaction through efficient service delivery.

Benefits

Competitive compensation package

Diverse and inclusive work environment

Flexible work options (work from home possible)

Qualifications

• 2+ years in an industrial planning role.
• Fluent in English and Spanish (verbal & written).
• Knowledge of electronics in a B2B market.

Responsibilities

• Coordinate and oversee all Service Jobs.
• Manage the Service order process from quotation to invoicing.
• Update the system with correct asset data.

Skills

Communication

Collaboration

Problem Solving

Tools

Microsoft Office

Job description

About ABB E-Mobility

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of E-Mobility, not just predicting it. Take your next career step at ABB E-Mobility with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. Join ABB E-mobility as our Service Coordinator, where your years of experience in innovative industries will be the cornerstone of driving service strategy implementation and local growth. You'll be at the helm of our service delivery organization, shaping our P&L performance to meet targets and optimize resource utilization. You will provide vital help to the E-mobility entity in United Kingdom to meet business needs efficiently and effectively, boosting customer satisfaction by performing all tasks to high quality standards, in line with relevant processes and guidelines.

Working with customers to ensure our products and systems provide maximum performance, our Service teams solve a wide variety of key industrial challenges. We increase productivity and reliability, lengthen product life span and improve safety. Critically, we also reduce costs, energy consumption and emissions.

Your Responsibilities

• Coordinate, plans and schedules and oversees all Service Jobs with necessary resources
• Manage the Service order process in a timely manner from quotation to invoicing and cash collection
• Helping to implement relevant policies and procedures and contributing to regular reviews
• Keep the system up to date with the correct asset data.
• Ensures the correct spare parts are ready for Field Service
  
  

Your background

• 2 or more years of experience in an industrial environment working as planner with knowledge or interest in electronics in a B2B market
• Training of specific tools is foreseen ,knowledge of Microsoft Office is mandatory
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Fluent Bilingual English and Spanish verbal & written communication skills is mandatory.
• Current work location is Milton Keynes, United Kingdom, working from home is possible
  
  

What’s in it for you?

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.