Service Coordinator

Hall&Kay Fire Engineering; Greenham; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Contributory pension

Life Assurance

Health care scheme

36.5 hour/week schedule

Job summary

Hall & Kay Fire Engineering is seeking a Quotations Coordinator to manage RFQs for remedial, repair, and maintenance works. You will liaise with suppliers and clients to obtain accurate pricing and scope, review quotations for compliance, and maintain detailed records to support timely decisions.

You will review defect reports and maintenance logs to determine required works, translate technical specs into clear scope requirements, and ensure pricing aligns with market rates and client

Qualifications

• Experience in sprinkler, property management, engineering, facilities management, or construction is essential.
• Excellent written and verbal communication skills are required.
• Ability to manage multiple quotes simultaneously and meet deadlines.

Responsibilities

• Process RFQs for remedial works, repairs, and maintenance across building portfolios.
• Coordinate with approved suppliers to obtain competitive quotes.
• Review quotes for accuracy, completeness, and compliance with specifications.
• Ensure quotes include scope of works, materials, labour costs, and timelines.
• Review defect reports and maintenance logs to determine required works.
• Interpret technical specifications and translate them into clear scope requirements for customers.
• Verify quoted works align with defects and compliance requirements.
• Assess pricing against market rates and historical data.
• Communicate with suppliers and clients to clarify scope and negotiate pricing.
• Present quote comparisons and recommendations to clients and decision-makers.
• Maintain updates on quote status and issues affecting timelines.
• Maintain records of quotes, correspondence, and approvals in systems.
• Ensure quotes meet regulatory requirements and client standards.
• Document variations and changes to scope.
• Contribute to development of standard specifications and pricing benchmarks.

Skills

Attention to detail

Communication skills

Multitasking

Excel proficiency

Tools

Excel

Job description

Summary of Role

You will be responsible for managing and coordinating quotation processes for remedial, repair, and maintenance works within the service business. This role serves as the primary point of contact between suppliers and clients for obtaining accurate pricing and specifications for corrective remedial works.

What you will be doing

• Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios.
• Coordinate with approved suppliers and service providers to obtain competitive quotes.
• Review and analyse quotes for accuracy, completeness, and compliance with specifications.
• Ensure quotes include appropriate scope of works, materials, labour costs, and timelines.
• Review building defect reports, condition assessments, and maintenance logs to determine required works.
• Interpret technical specifications and translate them into clear scope requirements for customers.
• Verify that quoted works align with identified defects and compliance requirements.
• Assess reasonableness of pricing against market rates and historical data.
• Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing.
• Present quote comparisons and recommendations to clients and decision-makers.
• Maintain regular updates on quote status and any issues affecting timelines.
• Maintain accurate records of all quotes, correspondence, and approvals in relevant systems.
• Ensure quotes meet regulatory requirements and client standards.
• Document variations and changes to original scope.
• Contribute to development of standard specifications and pricing benchmarks.

What we will need from you

Essential:

• Experience in the sprinkler, property management, engineering, facilities management, or construction industry (essential)
• Understanding of building maintenance, repairs, and remedial works
• Strong attention to detail and accuracy in reviewing technical documentation
• Proficient in Microsoft Office suite, particularly Excel for quote comparisons
• Excellent written and verbal communication skills
• Ability to manage multiple quotes simultaneously and meet deadlines

Desirable:

• Knowledge of industry codes and standards
• Experience within sprinkler industry
• Understanding of procurement processes and supplier management

What you can expect in return

• Competitive & negotiable salary depending on experience.
• 25 days holiday plus bank holidays and option to buy 5 days
• Contributory company pension scheme,
• Life Assurance,
• Health care scheme
• Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00)

Please note: You will be required to have a right to work check and a DBS check may aslso be required as part of your job role at Hall & Kay.

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.

What sets us apart?

Our culture. What we call 'the Hall & Kay way'.…it's a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver