Service Co-ordinator

Integral; Ascot; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Health care plan

Contributory pension scheme

25 days holiday plus bank holidays + 5

Job summary

Integral UK LTD is seeking an organised coordinator to join a small, growing team in Ascot. You will schedule and coordinate sprinkler and fire pump remedial works, handling small to larger projects.

You will raise remedial jobs, coordinate with suppliers and engineers, issue POs, arrange plant and subcontractors, and manage paperwork to keep invoicing smooth. A fast-paced environment requires strong communication and customer service.

Qualifications

• Experience in Fire & Security sector performing a similar role (essential).
• Good understanding of Microsoft Excel and MS Office (essential).
• Experience of Corrigo (desirable).
• Strong communication skills (essential).
• Confident telephone manner with exemplary customer service aptitude (essential).
• Eager to work in a fast paced, busy, growing workplace (essential).

Responsibilities

• Raising remedial jobs.
• Coordinating with multiple suppliers, subcontractors and in house engineers.
• Raising POs/Ordering parts, hiring plant and instructing subcontractors.
• Organising paperwork from engineers & subcontractors to ensure smooth invoicing.
• Liaising with clients to schedule works, schedule deliveries of materials and plant.
• Issuing RAMS.
• Keeping track of quote logs, work log tracker & engineers diaries.

Skills

Fire & Security experience

Excel

MS Office

Strong communication

Customer service

Corrigo (desirable)

Tools

Corrigo

Job description

Summary of Role

Working as part of a small, growing team to schedule and coordinate sprinkler & fire pump remedial works, varying from small jobs to some larger projects

What you will be doing

• Raising remedial jobs
• Coordinating with multiple suppliers, subcontractors and in house engineers
• Raising PO’s/Ordering parts, hiring plant and instructing subcontractors
• Organising paperwork from engineers & subcontractors to ensure smooth processing of invoicing
• Liaising with clients to schedule works, schedule deliveries of materials and plant
• Issuing RAMS
• Keeping track of quote logs, work log tracker & engineers diaries

What we will need from you

• Experience within the Fire & Security sector performing a similar role (essential)
• Good understanding of Microsoft excel and MS office packages (essential)
• Experience of Corrigo (desirable)
• Strong communication skills (essential)
• Confident telephone manner with exemplary customer service aptitude (essential)
• Eager to work in a fast paced, busy, growing workplace (essential).

What you can expect in return

• Salary competitive & negotiable depending on experience
• 25 days holiday plus bank holidays and option to buy 5 days
• Contributory company pension scheme
• Health care plan
• Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)

Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.

Additional Company information

What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.

Find out more about us and what our people say about us.