Service Consultant

Quest Employment Ltd.; Banbury; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Uncapped commission

Extra holidays

Pension scheme

Perkbox membership

Training & development

Career progression

Company events

Charity activities

Job summary

Quest Employment Ltd. is seeking a Service Consultant to join the Industrial branch. You will manage large client accounts, advertise roles, source candidates, and conduct client/site visits to ensure high service levels.

The role involves travel to onsite locations, with a full-time schedule from Monday to Friday. Benefits include a generous commission structure, holidays, pension, and training support.

Qualifications

• Experience in a busy recruitment role is a must.
• Strong Communication skills.
• Excellent interpersonal skills.
• Interviewing skills.
• Ability to work collaboratively in a team environment and self-manage.
• Driving license and own vehicle is essential.

Responsibilities

• Manage large existing client accounts and nurture relationships.
• Advertise active roles through all available channels.
• Actively source and qualify candidates for jobs.
• Manage client needs and expectations.
• Regularly visit client sites to gauge and improve service levels.
• Maintain strong relationships with workers, clients and colleagues.
• Ensure high levels of compliance.

Skills

Strong Communication

Interpersonal skills

Interviewing skills

Teamwork & collaboration

Driving license

Tools

Driving license

Job description

Hours:Monday – Friday 8am – 4.30pm

Salary: £25,500-£26,000 plus bonus structure

Benefits:25 Holidays +BankHolidays, attractive pension scheme,Perkboxmembership

Location:Banbury

Driving license and own car is essential for this role due to travel included

Company Description

Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors. With an emphasis on 'People are our Priority', Quest aims to match the right candidate to the right role for every client. The company has over 30 years of successful services and strong relationships with local and global brands, serving industries like Office Support, Accounting, Manufacturing, and more.

Role Description

This is a full-time role for a Service Consultant to be based at our Industrial branch within Stoke On Trent. The role involves tasks such as attending client meetings, consulting with clients and candidates, conducting interviews, effective communication with stakeholders, and proficient recruiting activities. Your working week would involve time in the branch and time at numerous onsite locations.

Responsibilities

• Management of large existing client accounts

• Advertise active roles through all available means

• Actively source and qualify candidates

• Manage the client's needs and expectations

• Regularly attend client sites to gauge & improve service levels

• Maintaining strong relationships with workers, clients & colleagues

• Maintain high levels of compliance

Perks

• Clear, uncapped & generous commission structure, based on branch profits rather than individual desks (totally uncapped, plus individual sales related bonuses)

• Extra holiday (you get your birthday off, an extra day off for attending our AGM & an extra day holiday for each year you work for Quest)

• Professional qualifications paid for by the business (NVQ's, REC etc.) & time given to study

• Internal & external training courses provided each year for every member of staff

• Career development programs & internal progression paths

• Quest Perks (or Querks) including; access to a 24/7 GP for you & your household, discounts on supermarkets & fuel, cashback & discounts on over 4,000 online retailers, free mental health counsellor, free physiotherapy, discounted gym membership, money off cinema tickets & meals out... and much more

• 2+ fully paid company events per year (including a 1+ ticket for the Christmas party & overnight stay in a 5* hotel)

• Charity fundraising activities through optional team building activities

Requirements for applicants

• Experience in a busy recruitment role is a must - preferably account management

• Strong Communication skills

• Excellent interpersonal skills

• Interviewing skills

• Ability to work collaboratively in a team environment but also self manage

• A positive & 'can do' attitude

• Driving license and own vehicle is essential

We are looking to hire as soon as possible