Service Colleague

Asda Stores Ltd; Southampton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support

Inclusion Networks

Parental leave

Colleague recognition

Special offers and discounts

Job summary

Asda Southampton West End is looking for a Service Colleague to help deliver great customer service across store areas, from stocking shelves to serving at the checkout or online order pickups. Afternoons shifts, 15 hours per week, in a busy retail environment.

This part-time role offers a friendly, fast-paced team with opportunities to learn and grow, plus benefits including staff discounts, pension, and wellbeing support.

Qualifications

• Customer-focused: You enjoy helping people and making their experience positive.
• Team player: You work well with others and support colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

Responsibilities

• Stock shelves and unpack deliveries.
• Assist with online orders and pick/pack
• Serve at the checkout and handle customer queries
• Assist in store areas as needed to support operations
• Contribute to a friendly, fast-paced team environment

Skills

Customer focus

Team player

Reliability

Positive attitude

Willing to learn

Job description

Job Title Service Colleague Location Southampton West End Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Afternoons Hours per Week 15 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 19 November 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you’ll love

Alongside a competitive salary, you’ll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

We’re a big player in our world with a mission to be the UK’s best fresh food and clothing superstore. How? By giving ordinary working people and their families what they need for their shopping - real value. That means you get to make a difference in our customers’ lives. From the tills, the office, or on the road, the scale of everything we deliver is huge. And that means the scale of opportunities for your career is just as big. Whether you're in store, on the road or behind the scenes, you'll find opportunities to learn, grow and make a real impact. Find your everything at Asda.