Service Colleague

Asda Stores Ltd; Ashford; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Colleague discount 15% off purchase

Company pension

Wellbeing support (24/7 GP, EAP)

Inclusion networks

Parental leave policies

Colleague recognition programme

Discounts on Asda services

Job summary

Asda is seeking a Service Colleague in Ashford for a part-time fixed-term role. You will be at the heart of the customer experience, handling shelf stock, deliveries, online orders, and checkout duties with pride and care.

Join a fast-paced team and contribute to a welcoming store environment. The role offers varied duties across store areas with opportunities to learn and grow within Asda.

Qualifications

• Customer-focused approach to service
• Team player who supports colleagues
• Reliable presence and punctuality
• Positive attitude and energy on shift
• Willingness to learn and take on new tasks

Responsibilities

• Stock shelves and unpack deliveries
• Assist with online order picking
• Serve customers at the checkout
• Contribute to accurate and efficient store operations
• Help deliver a great customer experience across store areas

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title Service Colleague Location Ashford Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 12 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 20 November 2026 At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

There's a lot more to Asda than meets the aisle. We’re a big player in our world with a mission to be the UK’s best fresh food and clothing superstore. How? By giving ordinary working people and their families what they need for their shopping - real value. That means you get to make a difference in our customers’ lives. From the tills, the office, or on the road, the scale of everything we deliver is huge. And that means the scale of opportunities for your career is just as big. Whether you're in store, on the road or behind the scenes, you'll find opportunities to learn, grow and make a real impact. Find your everything at Asda.