Service Colleague

Asda Stores Ltd; Basildon; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Colleague discount 15%

Asda service discounts

Flexible pay access

Company pension

Wellbeing support

Inclusion networks

Parental leave

Colleague recognition

Job summary

Asda Basildon is seeking a part-time Service Colleague to join our store team. You’ll be at the heart of the customer experience, helping with everything from stocking shelves to serving at the checkout and completing online orders.

The role requires a friendly, reliable, and proactive approach, with good communication and teamwork. Flexible shifts include weekends and evenings in a busy, customer-focused environment.

Qualifications

• Customer-focused approach to service
• Ability to work in a fast-paced environment
• Good communication skills and a team mindset
• Flexibility to work weekends and evenings
• Willingness to learn and adapt

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders for customers.
• Serve at the checkout and assist customers.
• Prepare pizzas and food items as needed.
• Maintain clean and organised store areas.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title Service Colleague Location Basildon Employment Type Part time Contract Type Permanent Seasonal Shift Pattern Work Shift: Nights Hours per Week 8 Pay Rate £15.64 Category Retail Hourly Colleagues, Sales Staff Closing Date 19 November 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

There's a lot more to Asda than meets the aisle. We’re a big player in our world with a mission to be the UK’s best fresh food and clothing superstore. How? By giving ordinary working people and their families what they need for their shopping - real value. That means you get to make a difference in our customers’ lives. From the tills, the office, or on the road, the scale of everything we deliver is huge. And that means the scale of opportunities for your career is just as big. Whether you're in store, on the road or behind the scenes, you'll find opportunities to learn, grow and make a real impact. Find your everything at Asda.