Service Colleague

Asda Stores Ltd

Harrogate

On-site

GBP 15,000 - 21,000

Part time

6 days ago
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Benefits offered by this job

Colleague discount 15%
Discounts on Asda services
Stream: pay & savings
Company pension
Wellbeing support
Inclusion networks
Parental leave
Recognition programme
Special offers & discounts

Job summary

Asda Stores Ltd seeks a part-time Service Colleague in Harrogate to support a fast-paced store team. The role covers stock, online orders, checkout service and occasional pizza prep, with a friendly, customer-first approach.

Work pattern: Days, 12 hours per week, permanent contract. Salary: £13.10 per hour. Benefits include colleague discounts, pension, wellbeing support and staff offers across Asda services.

Qualifications

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You're open to training and keen to build your skills.

Responsibilities

  • Stock shelves and unpack deliveries.
  • Pick online orders and serve at the checkout.
  • Assist in store areas as needed and adapt to customer needs.
  • Help with pizzas and other fast-paced tasks as required.

Skills

Customer focused
Team player
Reliable
Positive attitude
Willing to learn
Good communication
Flexibility

Job description

Job Title: Service Colleague, Location: Harrogate, Employment Type: Part time, Contract Type: Permanent, Shift Pattern: Work Shift: Days, Hours per week: 12, Pay Rate: £13.10, Category: Retail Hourly, Colleagues, Sales Staff, Closing Date: 18 October 2026.

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:
  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You're open to training and keen to build your skills.
What you’ll bring:
  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced customer service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love:

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Asda is Reimagining Retail

It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.

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