Service Colleague

Asda Stores Ltd; Kingshill; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Colleague discount 15%

Discounts on Asda services

Stream: flexible pay

Company pension

Wellbeing support

Asda Allies Inclusion Networks

Parental leave policies

Colleague recognition programme

Extra discounts and offers

Job summary

Asda Stores Ltd in Kingshill is seeking a Part-time Service Colleague to support in-store operations during night shifts. You will help customers, stock shelves, assist with online orders, and work across different store areas to keep the customer experience smooth.

This fixed-term role offers 22.5 hours per week at £15.64 per hour, with benefits including a colleague discount from day one, pension, and wellbeing support.

Qualifications

• Customer-focused and service-oriented mindset.
• Team player with ability to support colleagues.
• Reliable and punctual with a positive attitude.
• Willing to learn and adapt to a fast-paced environment.
• Good communication skills and a friendly manner.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Friendly customer service

Fast-paced environment

Communication skills

Team mindset

Flexible shifts

Job description

Job Title Service Colleague
Location Kingshill
Employment Type Part time
Contract Type Fixed Term
Shift Pattern Work Shift: Nights
Hours per Week 22.5
Pay Rate £15.64
Category Retail
Colleagues, Sales Staff
Closing Date 8 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail. It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.