Service Colleague

Asda Stores Ltd; Workington; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Competitive salary

Colleague discount 15%

Company pension

Wellbeing support

Job summary

Asda Stores Ltd in Workington is looking for a Service Colleague to join our store team on a part-time fixed-term contract. You will help with customer service, stocking shelves, unpacking deliveries and online order picking, contributing to a smooth, friendly shopping experience.

The role suits someone reliable, team-focused and eager to learn. Shifts are days, including weekends and evenings, with a 16-hour weekly schedule and a starting pay of £13.10 per hour.

Qualifications

• Customer-focused attitude and willingness to help customers.
• Team-oriented approach to store operations.
• Reliable and punctual with a positive disposition.

Responsibilities

• Stock shelves and unpack deliveries.
• Assist with picking online orders.
• Provide friendly customer service and support store operations.
• Contribute to a smooth-running shift including pizza prep as needed.

Skills

Customer service

Team player

Reliability

Positive attitude

Willing to learn

Job description

Job Title Service Colleague Location Workington Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 27 August 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience- serving with heart at pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you'll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Competitive salary
• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.