Service Charge Officer - Fixed Term Contract - 12 months

Bromford Flagship; England; Presencial; GBP 28 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days holiday + bank holidays, rise

Agile working

Family friendly policies

Health and wellbeing support

Professional development opportunities

Access to learning and development via

Resumo da oferta

Bromford Flagship in the Finance department is recruiting a Service Charge Officer for a 12-month fixed-term role. The post focuses on service charge budgets, cost reconciliation and year-end statements, combining numerical work with customer and colleague advisory.

The ideal candidate will be AAT part-qualified or equivalent, have experience with housing management and accounting systems, and possess strong numerical, Excel and IT skills, plus excellent communication.

Qualificações

• AAT part-qualified or equivalent, as a minimum
• Experience using housing management and accounting systems
• Experience of working collaboratively within teams and projects

Responsabilidades

• Manage service charge enquiries from internal and external customers
• Review service charge costs for accuracy and completeness
• Work with finance colleagues to investigate and resolve discrepancies
• Prepare annual service charge budgets
• Reconcile actual spend against budgets for schemes with variable service charges
• Produce year-end statements of account in line with leases, agreements and legislation
• Advise development and operational teams on service charge matters
• Support continuous improvement and maintain best practice

Conhecimentos

Strong numerical ability

Excel

General IT skills

Communication & relationship-building

Formação académica

AAT part-qualified or equivalent

Ferramentas

Housing management systems

Accounting systems

Descrição da oferta de emprego

This 12-month fixed-term Service Charge Officer post sits in the Finance department of Bromford Flagship, a housing provider. The role centres on service charge budgets, cost reconciliation and year-end statements, keeping charges accurate and transparent for customers. It combines numerical work with advising customers and colleagues, and suits someone wanting to build housing finance experience in a Monday-to-Friday full-time role. An AAT part-qualification is the minimum, and a DBS check applies.

What the job involves

• Manage service charge enquiries from internal and external customers
• Review service charge costs for accuracy and completeness
• Work with finance colleagues to investigate and resolve discrepancies
• Prepare annual service charge budgets
• Reconcile actual spend against budgets for schemes with variable service charges
• Produce year-end statements of account in line with leases, agreements and legislation
• Advise development and operational teams on service charge matters
• Support continuous improvement and maintain best practice

Qualifications

• AAT part-qualified or equivalent, as a minimum

Experience

• Experience using housing management and accounting systems
• Experience of working collaboratively within teams and projects

Skills & knowledge

• Strong numerical ability
• Strong Excel and general IT skills
• Excellent communication and relationship-building skills
• Knowledge of service charge regulations and processes

Checks & eligibility

• DBS check

Nice to have

• Full AAT qualification or equivalent

What’s offered

• 25 days holiday plus bank holidays, rising to 28 days after 5 years' service
• Agile working
• Family friendly policies
• Health and wellbeing support
• Professional development opportunities
• Access to learning and development through the internal academy