Service Charge & Management Accountant – Maternity Cover

Away Resorts Ltd; Hemel Hempstead; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Bonus Scheme

Private Health Care

Enhanced Family Benefit

Life Insurance

Discounts on Away Resorts Holidays

On Park Discounts

Awards and recognition

Job summary

Away Resorts Ltd is seeking a Service Charge & Management Accountant on a maternity cover basis in Hemel Hempstead. You’ll manage owner-related charges, support the sublet process, and contribute to month-end reporting and balance sheet reconciliations.

You’ll work with Finance, Parks and Owners’ teams to ensure accurate charging and robust financial reporting, delivering timely insights and guidance with a strong eye for detail.

Qualifications

• Part Qualified Accountant working towards ACA or CIMA.
• Experience in financial reporting and controls in a medium/large business.
• Desirable experience in consumer-facing business with understanding of consumer behaviour.
• Excellent communication, organisational and analytical skills.
• Ability to work under pressure and meet tight deadlines.
• Collaborative approach across Finance, Parks and Owners’ teams.

Responsibilities

• Calculate Owner recharge values for electricity, gas, water and site rates, ensuring accuracy and timely delivery.
• Support sublet process, issuing statements and credit notes to Owner accounts.
• Assist with ad hoc queries relating to sublets and recharges with Finance Owners’ teams.
• Ensure Owner billing and income are reflected in management accounts through month-end processes.
• Own financial reporting around Owner income, including month-end and balance sheet reconciliations.
• Support balance sheet discipline with regular reconciliations and action follow-through.
• Support Parks and Owners’ teams with financial queries and guidance.
• Assist with year-end audit requirements and wider month-end processing when required.

Skills

Part Qualified Accountant

Financial reporting

Balance sheet reconciliations

Communication skills

Attention to detail

Analytical skills

Education

Part Qualified ACA/CIMA

Job description

Service Charge & Management Accountant – Maternity Cover

Hours of Work: 37.5

Location: Hemel Hempstead, Hertfordshire

Salary: £27,500 per annum, OTE of £55,000

Location: Tattershall Lakes, Lincolnshire

Location: Hemel Hempstead, Hertfordshire

Role: Finance

Transport Provided: No

Accommodation: No

Closing Date: 30 October 2026

Service Charge & Management Accountant – Maternity Cover

What we need in a nutshell

We’re looking for a Service Charge & Management Accountant to join our Central Support Finance team on a maternity cover basis.

In this role, you’ll play an important part in managing the financial processes behind our Owners’ services, including utilities, rates, ground rent, amenity and service charges. You’ll help make sure we accurately calculate and report the charges billed to our Owners, while providing financial support and guidance to our Parks and Owners’ teams.

You’ll also be a key part of the wider Management Accounts team, supporting month-end processes, balance sheet reconciliations and financial reporting. Accuracy, organisation and a keen eye for detail will be essential, as you’ll be working across a range of owner-related income and recharge processes.

Who are we?

We’re an ambitious bunch and have huge aspirations. We’ve spent the last 17 years shaking up the Great British Holiday and have no intention of stopping yet! With 27 locations across the UK, we are passionate about providing excellent experiences to our guests and colleagues. Whether that be on the Cornish Coastline or up in Scotland, there’s something for everyone.

• Calculate Owner recharge values for electricity, gas, water and site rates, ensuring information is accurate and delivered on time.
• Support the sublet process, including issuing sublet statements and credit notes to Owner accounts.
• Work closely with the Guest & Owner Engagement and Finance Owners’ teams, supporting them with ad hoc queries relating to sublets and recharges.
• Ensure Owner billing and income are accurately reflected in the management accounts through a robust month-end process.
• Take ownership of financial reporting around Owner income, including month-end processing and balance sheet reconciliations.
• Support a strong culture of balance sheet discipline, ensuring reconciliations are completed regularly and any actions are followed through.
• Support our Parks and Owners’ teams with financial queries and guidance, helping us deliver an amazing experience for our Owners.
• Support the wider Management Accounts team with month-end processing, reconciliations and other ad hoc activities when required.
• Assist with year-end audit requirements relating to Owner income.
• Work with Finance Managers and the Financial Controller to help the Finance team keep up with business demands.
• Contribute to the continuous improvement of processes and look for opportunities to develop within the role.

Skills, experience, and qualities you'll need

• You’ll be a Part Qualified Accountant working towards ACA, CIMA or an equivalent qualification.
• Previous experience in financial reporting and controls within a medium to large-sized business.
• Experience within a consumer-facing business would be desirable, with a good understanding of consumer behaviour.
• Excellent communication skills, with the ability to explain accounting information clearly and concisely to a range of stakeholders.
• Strong organisational and analytical skills, with excellent attention to detail.
• The ability to work under pressure and deliver accurate, high-quality work to tight deadlines.
• A collaborative approach, with the confidence to work with colleagues across Finance, Parks and our Owners’ teams.
• A willingness to get stuck in, support the wider team and look for opportunities to improve how we do things.

What we can offer you

• Bonus Scheme
• Private Health Care
• Enhanced Family Benefit
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and recognition

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want you to bring your whole self to work!